Partner technical support engineer in BaBayte OU

- Remote (Ukraine)

We integrate automation, AI and robotics to create security and defense solutions. Our focus is intelligent systems combining embedded software, computer vision and edgeAI for autonomous platforms.

We are looking for a specialist with real military experience who understands UAVs well not only in theory, but also in practical application. This is a role at the intersection of engineering, communication and field work: you will help partners understand the product, conduct demonstrations, support integration and provide feedback to the development team.

What you will do:

• Explain how the product works, how to integrate and configure it for a specific platform;

• Teach partners how to work with the product in a practical format;

• Assist with the initial technical diagnosis of problems in the field." during setup;

• Work with UAV configurations and related software;

• Communicate with crews, UAV manufacturers and other partners;

• Collect feedback from real product use and transfer it to product and engineering team;

• Participate in trips around Ukraine as needed.

Technical skills

Required:

• Practical understanding of UAVs and experience working with them

• Operator / pilot experience or close interaction with crews

• Flight experience, setup and basic platform configuration

• Understanding of ArduPilot / PX4 or willingness to quickly dive into these systems

• Ability to convey complex technical matters in simple and understandable words

• Willingness to travel to Ukraine for demonstrations and integration support

• Responsibility, structure and communication with partners

It will be a plus:

• Experience of interaction with UAV manufacturers or integrators

• Understanding telemetry, video links, ground stations and related software

• Experience with Mission Planner or QGroundControl

• Basic understanding of Linux / networks / logs / diagnostics

• Experience of participating in the implementation of new products in divisions

• Experience in providing field feedback to engineering / product teams

• English for documentation and work communication

What we offer:

• Influence: work on real autonomous systems, not educational projects

• Autonomy: technical freedom  choose tools, propose solutions. Minimal bureaucracy

• Unique domain:a rare expertise that immediately sets your aerospace/defense resume apart

• Growth: mentorship from experienced engineers

• Remote work: 100% remote, flexible schedule, core sync hours for communication

• Education: courses and certifications at the expense of the company

• Command: you work next to engineers solving problems at the interface of edgeAI, computer vision and realtime robotics

• Mission:direct contribution to the defense capability of Ukraine and the security of Europe

If this is about you - don't wait, write to us today. We look forward to meeting you:)