Operations Specialist in Headway

Headway is an EdTech startup that creates microlearning products. It is included in the list of the most influential companies in the world that transform digital training and the training of specialists - GSV 150. Also, the company in the top 50 startups in Europe with the highest potential to become a "unicorn" within two years, according to market research by GPBullhound. The rating of the best IT employers 2023 by DOU, Headway is in the top five in the best two categories - "200-800 specialists" and "Leaders in the regions" (Kyiv). The company was created in 2019. In 5 years, it grew from 3 to more than 200 people in the team and opened offices in Kyiv, Warsaw, Nicosia and London. Headway products help develop 80+ million people in the world through concise formats of educational content: samaras, courses, games, infographics. The main one is the Headway application.—No. 1 in the world in terms of book downloads.—It is included in dozens of educational top-selling applications in the United States on the App Store and Google Play.—Headway has been downloaded by more than 30M users worldwide.—Apple launches the App Store application in 170+ countries.—In 2023, the application became an App of the Day in the USA five times in a row and received the Editor's Choice award from the App Store. The main value of Headway is the team. We are constantly growing professionally and investing in the development of the country. Now, together with our PMO lead & Operations Manager Katya Chmeruk, we are looking for an Operation Specialist who likes to delve into processes, find creative solutions for complex tasks and raise the efficiency of processes to a qualitatively new level! Why is it interesting: — The opportunity to become part of an EdTech company that creates socially important products for international markets. — Your decisions and ideas will have a direct impact on business. — You will work with the most modern tools for automation, setting up processes, etc. — Mind culture freedom and autonomy.—You will become a part of a professional team, where it is safe and easy to grow. What you need to do: —Help teams to identify and integrate new tools, providing support and guidance on their use.—Research team processes, share recommendations for improving their effectiveness.—Follow up with tool updates and create automation of existing technical processes.—Interact with team managers, experts in the field and top management for joint work on improving new and existing processes.—Work with documentation and analytics. We are looking for you if: —You have more than 2 years of experience in consulting, analytics, process or project management.—You think analytically able to solve complex problems.—Able to work in a dynamic environment and multitasking.—Able to find the necessary information and cause-and-effect relationships.—Ready to take responsibility for the product.—Possess English at Upper-Intermediate level or higher.—Communicates our SELECT values. What we offer: Professional and personal growth. Access to the corporate knowledge base and professional community from the first day of cooperation. history, info-hygiene, in order to develop comprehensivelyTogether. Your health is important to us. Medical insurance. Corporate doctor, tamasage at the office. 100% payment of sick leave. Sports: stretching, yoga, boxing. Hybrid mode of work. Our Kyiv office is open 24 hours a day and is equipped with a reliable shelter, generators, satellite Internet and other conveniences in case of blackouts and other emergency situations. Corporate vacations In addition to 20 working days of vacation, twice a year we all go on a one-week paid vacation together to rest and recharge.