Operations manager / Media Project coordinator (Junior/Middle) in Generative AI

Job Overview

We are seeking an enthusiastic and detail-oriented Media Project Coordinator to join our dynamic team. The ideal candidate will have a strong command of English, be easy-going, enjoy communicating with new people, and be able to handle urgent matters efficiently. This role involves coordinating relatively small projects, ensuring client satisfaction, and managing content schedules.

What You’ll Be Doing

• Client Onboarding and Support:
  • Email & Meet with clients to understand their needs and help them onboard.
  • Schedule and receive content for publishing on our media platforms.
  • Provide clients with feedback and updates on their content.
  • Liaise with the content team to ensure timely and accurate content delivery.
  • Provide clients with links to their published content.
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• Communication and Reminders:
  • Remind clients about upcoming content deadlines and remaining package features.
  • Maintain regular communication with clients about ongoing projects to ensure their satisfaction.
• Operational Tasks:
  • Handle various operational tasks to support the team and clients.

  • Be responsive during normal office hours (~10am-6pm) for team collaboration.

     

Requirements

• Experience:
  • Bachelor's degree in Business Administration, Communications, Marketing, Project Management, Language studies, or a related field. Equivalent professional experience will also be considered.
  • 1- 2 years of experience in client-facing roles, customer service, project coordination, or a similar field.
  • Experience in an English-speaking environment and remote collaboration is a highly preferred.
  • Previous knowledge or interest in AI is appreciated but not required.
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• Skills:
  • Exceptional verbal and written communication skills in English.
  • Excellent communication and interpersonal skills.
  • Ability to think quickly and solve problems efficiently.
  • Flexible and adaptable to changing client needs.
  • Strong attention to detail and commitment to delivering high-quality work.
  • High level of professionalism and politeness in all communications.
  • Strong organizational skills with the ability to multitask and manage multiple projects simultaneously.
  • Proficiency in using project management and collaboration tools (e.g., Notion, Slack, Spreadsheets, Hubspot).
  • Good understanding of content management systems and social media platforms.
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Application Process

If you are interested in this opportunity, please share your resume and contact information with us. We look forward to hearing from you!