Operations manager at Ringostat in Fractal

Ringostat is a Ukrainian AI platform for business that provides tools for telephony, call tracking and call analytics. Our success is confirmed by the trust of more than 2,300 companies, including well-known Peugeot, Mercedes-Benz, Jooble and OLX brands. We have a wide partner network of more than 250 top digital agencies, integrators and other companies that use our product every day in their work and improve their business results.

We are looking for a Junior Revenue Operations Specialist with a desire to grow, develop and build a career with perspective. If you love order, numbers and processes, pay attention to details, are ready to be responsible for the result and dig into the details to make everything work perfectly - this position is for you.

Hard Skills:

1. Confidence in using Google Sheets/Excel using spreadsheet design and basic formulas.
2. Using time optimization tools, including ChatGPT, to test or create formulas and automations.
3. Experience creating plans, spreadsheets, and structured documents.
4. Ability to structure text or an action plan, numbering, and bulleting information.
5. Will be a plus:English at the Intermediate level: translation of technical materials, recording of short English-language videos, participation in English-speaking circles.

Soft Skills:

1. Organized, attentive to details and meeting deadlines.
2. Independence, responsibility and discipline.
3. Curiosity, ability to quickly adapt and analyze processes.
4. Initiative and ability to propose improvements in processes.
5. Ability to calmly accept constructive criticism and bring work to a result.

What to do:

1. Evaluate the work of Revenue Department employees using checklists.
2. Monitor compliance with standards in leads, deals and tasks in CRM.
3. Report errors in Zoho CRM/Planfix.
4. Conduct analytics and reporting.
5. Organize certifications of Revenue Department employees (2-3 times a year): update questions, conduct evaluation, check results and transfer to team leaders.
6. Issue access to all necessary systems for new employees.
7. Process other tasks and issues that arise in the process of interaction with colleagues and various divisions of the company.

We offer:

1. Flexible work schedule with the possibility to start the working day from 8:00 to 10:00 and finish from 17:00 to 19:00.
2. The possibility of working completely remotely or in the office (Odesa, Kyiv, Kharkiv and Cherkasy). The offices are autonomous in case of a power outage.
3. Paid vacation — 18 working days, 8 paid sick days per year without certificates and 11 public holidays.
4. Compensation of 50% of professional training: courses, trainings, webinars, etc.
5. Social package in the format Cafeteria Plan — 3,000 UAH per quarter, which you can spend on education, sports, health, hobbies, etc. The company compensates 50% of expenses, and the choice is yours!
6. Additional paid days off, which are provided when certain life circumstances occur.
7. Internal corporate discounts on ordering food, entertainment, household services, appliances, education, books, health, sports and financial services.
8. Quick decision-making and testing of ideas — absence of unnecessary bureaucracy and micromanagement.
9. Profile events and chats for sharing experiences within a group of companies.
10. A clear position and concrete actions to bring Victory closer. Since the start of the full-scale invasion, we have allocated more than $4,000,000 in military and humanitarian aid.

And we consider one of the most important advantages to be working in a company where you are heard and listened to, and the manager and team are open to dialogue and suggestions