Operational director for the quality of business processes in Agentstvo Biznes Resheniy

Distribution company (line of business — low-temperature distribution and logistics of food products in Odesa and the region) conducts a competitive selection of candidates for the position of "Operations Director" (Director of Quality of Business Processes) for the description and regulation of the company's business processes, as well as further development and maintenance of a high level of quality of operations and processes in the company.

Brief description of job duties by position:

• Conducting an analysis of the current main, supporting and management business processes in the company in order to identify weaknesses and areas for improvement.
• Development of strategies to improve the quality of business processes taking into account the specifics of distribution of goods and optimization of logistics processes.
• Definition of key goals, standards and quality metrics for evaluating the effectiveness of the company's business processes.

2. Development of regulations and establishment of a process quality management system:

• Development, implementation and support of the quality management system, including standards, procedures and regulations for the effective execution of business processes.
• Drafting the necessary regulations for each stage of the distribution of goods, including the processes of reception, storage, packaging and delivery, as well as other key processes of the company.
• Development and implementation of tools and techniques to improve the quality and productivity of business processes.
• Monitoring and measuring the results of improving the quality and effectiveness of processes.

3. Assessment and improvement of business processes:

• Creation of tools and methods for continuous measurement and improvement of the quality of business processes in the distribution chain and in the company in general.
• Implementation of quality control systems during the execution of various business processes, including tracking of delivery dates, quality control of goods, monitoring of warehouse stocks, etc.
• Ensuring compliance of business processes with quality standards and external regulatory requirements (if available).
• Conducting internal and external audits in order to assess compliance of processes with the company's internal quality standards.
• Development and implementation of a system of continuous process quality improvement (Kaizen approach).

4. Development of the process quality management system:

• Participation in the development and implementation of relevant new quality management standards, depending on the needs of the company.
• Ensuring support of management staff and employees in the field of quality management and adherence to process regulations.

5. Training and development of employees:

• Conducting trainings and exercises on quality management, quality improvement methods and business process management tools.
• Development of quality management culture in the company in general.

6. Participation in the development of the company's strategy and policies:

• Participation in the development of the company's quality policy and the implementation of quality improvement strategies to achieve common goalsthe main goals of the company.
• Interaction with other divisions of the company (logistics, procurement, sales) to optimize business processes and ensure a high level of customer service as part of the implementation of the company's development strategy.

7. Team management and employee training:

• Management of the quality management and business process development team, including performance evaluation and staff development in this direction.
• Organization of training programs for employees on compliance with regulations and execution of business processes in accordance with established quality standards.
• Motivation of the team to improve the quality of all processes to achieve the company's strategic goals

Requirements for the candidate:

• The Director of Business Process Quality must have a high level of analytical, leadership and communication skills, as well as have in-depth knowledge of quality and process management.
• He should also strive for continuous improvement of the processes and quality of all operations in the company.
• The Business Process Quality Director must have a deep understanding of the logistics and supply chain management processes of the company, have experience in implementing quality management systems in a similar context,
• And must also be able to effectively manage a team and cooperate with other departments of the company to achieve common strategic goals.

Motivation model:

• The rate is UAH 60,000
• Prize — UAH 40,000 for design (at the first stage of work) and process indicators.

The composition of indicators and additional components of the compensation package are discussed based on the results of the final interview with the selected candidate.