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There are 5 operational managers and a team leader working in the direction of payments with merchants, in which a vacancy is currently open.
Operation manager in EVO
Posted more than 30 days ago
2 views
EVO
Without experience
Kyiv
Operation manager Kyiv About the project: Rozetka Pay is a payment service that provides convenient, fast and reliable payment services both online and offline, and makes the purchase process simple and secure. RozetkaPay is part of the EVO-Rozetka group of companies. The payment service was created on the basis of the country's most famous marketplaces, which are used by millions of Ukrainians. Our services are already used by Rozetka, Prom, Vchasno, Bigl, Shafa, HelpVolunteer, Vodafon
Operation manager
Kyiv
About the project:
Rozetka Pay is a payment service that provides convenient, fast and reliable payment services both online and offline, and makes the purchase process simple and secure. RozetkaPay is part of the EVO-Rozetka group of companies. The payment service was created on the basis of the country's most famous marketplaces, which are used by millions of Ukrainians. Our services are already used by Rozetka, Prom, Vchasno, Bigl, Shafa, HelpVolunteer, Vodafone, Robota.ua, Yakaboo and others.
key partners. There are currently 13 specialists in the operational finance team, who are divided into mini-teams by direction.There are 5 operational managers and a team leader working in the direction of payments with merchants, in which a vacancy is currently open.
What is important for this role:
- experience with Excel (pivot tables and working with large sets of information, formulas and functions). We work mainly in Google Sheets
- experience in working with clients, the ability to explain and communicate information in correspondence mode
- the ability to communicate simply and accessible, be client-oriented. There will be a lot of interaction with internal and external customers
- responsibility in everything: deadlines, quality, commitment
- willingness to learn a lot of new information, work on solving non-standard situations - the ability to work in multitasking mode
Tasks:
- processing applications when connecting new customers in the CRM system
- customer support - consultation on payment issues for completed orders
- informing about detected errors on supported resources, providing proposals for improving work
- checking the data of the identified customer in the internal system, transferring information on new customers to banks
- checking the amounts for payments to customers, communicating with technical specialists in case of contradictions
- creation of payments to the client-bank for correct payments, control of mailing registers to clients for payments
- monthly preparation of acts and registers for reconciliation with clients for the reporting period
Stages of selection:
- selection by resume
- acquaintance with the recruiter
- interview with the leader of the department < /li>
- test task
- final interview
We offer:
- work in a team of a fast-growing fintech project that interacts with Ukrainian marketplaces
- support and help during the adaptation period and after
- interesting tasks (the project is actively developing and every team member has the opportunity to influence it development)
- flexible work schedule from Monday to Friday (9:00-18:00, 8:00-17:00 or 10:00-19:00) - work remotely or in the office at the request of the employee
- official employment in the company, paid vacation (24 calendar days per year) and hospital
- health insurance
- services of a corporate psychologist
