Online support specialist in Fenlix Groupe

Fenlix Groupe is an innovative company specializing in the development and implementation of online products to improve business. We work with clients around the world, providing them with the tools to effectively communicate and support their customers.
We consider it our advantage that even in such a difficult time, we support the country's economy and provide competitive working conditions to our employees.

Due to the expansion of the team, we are looking for an Online Support Specialist who is interested in working in a dynamic environment and providing high-quality support to our customers.

Tasks:

- Provide online support to customers verbally, via chats, email and social media;

- Answer customer questions and provide necessary information about the company's products and services;

- Solve technical and functional problems encountered by customers;

- Register and analyze customer requests for further improvement of products and services.

Requirements:

- High level of oral and written communication in foreign languages ​​(English, Polish, Spanish, Czech, Italian)

- Ability to work effectively in a team and solve problems;

- Technical understanding of online platforms and the ability to quickly learn new programs;

- High responsibility and result orientation.

We offer:

- Competitive salary and bonus system;

- Possibility of professional growth and self-realization;

- Work in a team of experts in one's field;

- Comfortable office in the center of Lviv;

- Flexible work schedule.

If you want to join our team, send your resume to @Viktoriaa_hrrr or call +38 (097) 436 - 92 - 60. We await your feedback and look forward to an interview with you!