Onboarding Project Manager in Delta Dental Ins.

Job DescriptionThe Customer Onboarding Project Manager is responsible and accountable for the effective project management to implement all new and existing business, along with implementing process solutions of all levels of complexity into Delta Dentals' systems and processes.The Customer Onboarding Project Manager is responsible for the effective project management to implement all new and existing business, along with implementing process solutions of all levels of complexity into Delta Dentals' systems and processes for the line of business.ResponsibilitiesActs as key partner to the line of business during customer onboarding: understands strategic goals, customer needs, and business objectives, and liaisons between the line of business and cross-functional partnersPlans, documents and executes all phases of the customer onboarding project lifecycle, including scope management, requirements management, work breakdown schedule and timeline management, priority and dependency management, and the assignment of roles and responsibilities to implementation partnersLeads implementation kickoff meetings with cross-functional partnersLeads and facilitates effective project meetings throughout the project lifecycle, including issue tracking, status reports, and executive communicationsActs as an advocate for both the business and the customer by providing first-class service through expert development of the project management disciplineLeads the project team on development efforts and ensures customer satisfaction through quality and timely product deliveryLends subject matter expertise and knowledge management to the project team and stakeholders throughout the project lifecycle, including functional and technical, system-specific knowledgePromotes change, process, and best practices to both the business and technical team members, providing training for the project management disciplineQualifications2+ w/Bachelor's degree2+ years of demonstrated experience leading onboarding projects required.Ability to establish project goals and objectives that support the strategic plan.Proficient in Microsoft Office applications.Proficient in project planning and lifecycle development.Ability to effectively identify and manage project risks.Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.Ability to work under pressure and meet close deadlines.Ability to maintain effective interpersonal relationships.Demonstrated strong customer and service focus.Strong analytical and problem-solving skills.Ability to coordinate issues between internal and external clients and the development teams.Licenses Certified Project Management Professional (PMP)-PMI. Pref'Base Pay InformationThe national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $69,999.72 - $146,600Additional InformationRewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes: Generous paid time off plus 12 holidays and your birthday off!Low-cost premium medical insurance options100% paid dental and vision insuranceGenerous 401(k) matching and flat contributionSocial responsibility and volunteer opportunities, including 16 paid volunteer hours annuallyEmployee LiveWell program, focusing on overall employee well-beingFertility and diabetes benefitsEmployee discount program: AT&T/Verizon, entertainment, travel, and more!Culture of learning: career development and tuition reimbursementCareer growth: we love promoting from withinPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.About The TeamAt Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.Proof of eligibility to work in the United States must be provided if selected for hire.Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New YorkIf You Are A Current Employee Click Here To Apply Show more Show less Должностной уровень Молодой специалист Тип занятости Другое Должностные обязанности Управление проектами и Информационные технологии Отрасли Больницы и медицинское обслуживание