Omnichannel Analytics Expert @ Orange Polska in Orange Polska

About the Team:

We support our clients in discovering the possibilities offered by digital solutions. We are a team responsible for launching innovative projects around the digitization of Orange Polska customer service.

We want the Moje Orange mobile application to become the first customer communication channel in Orange.

• Experience in analyzing data, drawing synthetic conclusions and creating practical recommendations based on them.
• Knowledge of working in the BigQuery environment, writing SQL queries and their visualization in appropriate tools.
• Experience in implementing and configuring Google Analytics and Google Tag Manager.
• Ability to visualize data (Google Looker Studio, Power BI will be an additional advantage).
• Knowledge of HTML, CSS and JavaScript.
• Showing initiative in creating new solutions.
• Knowledge of English sufficient to enable free communication. 




About the Team:

We support our clients in discovering the possibilities offered by digital solutions. We are a team responsible for launching innovative projects around the digitization of Orange Polska customer service.

We want the Moje Orange mobile application to become the first customer communication channel in Orange.

,[Preparing reports, analyzes and business recommendations based on quantitative and qualitative analytics tools (Google Analytics 4, BigQuery, Quantum Metric)., Analysis of the customer base (interactions, habits, usage) in order to build appropriate customer profiles and recommending appropriate actions to encourage customers to use remote channels. , Proposing new solutions, recommending actions related to the best digital customer experiences based on data analysis and market trends., Cooperation with analytical and business teams to create appropriate reports and analyzes for the team's needs., Monitoring the quality and effectiveness of the digital customer journey.] < p>
Requirements: BigQuery, SQL, Google Tag Manager, BI, HTML, CSS, JavaScript
Additionally: Sport subscription, Private healthcare, Discounts for company products, Financing for recreation, Pension program, Free application for learning foreign languages, Free coffee, Mobile phone, Free parking, Modern office, No dress code.