Office Receptionist in Serenity Healthcare

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking an Office Receptionist for our Denver, CO office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.Perks at Serenity Career Advancement OpportunityCompetitive Wages ($19.50/hr) Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)Paid Time Off10 Major Holidays Off401kEmployee Referral Program ResponsibilitiesUpdate and verify customer information upon each visit.Help customers feel valued by creating rapport, remembering their names, their interests, and stories.Answer questions, address worries, respect boundaries, and be sensitive to each person’s individual challenges.Ensure positive customer experience by providing support and compassion.Rotate through other various office tasks throughout the day.QualificationsHigh School Diploma/ GED.Excellent verbal and written communication, basic math skills.Proven ability to multitask in a fast-paced environment.1+ year of full-time customer service experience, reception, or personal customer service industry.About Serenityjob_20240131162437_GPOWSFYS2T0LBRTJ Serenity Healthcare 12984051 Customer Experience SpecialistCustomer Experience SpecialistOnsite – Fort Worth, TXAt Serenity Healthcare our mission is to empower individuals to take back their lives. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare. We are seeking a Customer Experience Specialist for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. This role not only offers a chance for career advancement but also allows you to play a vital role in achieving our mission and truly making a difference!Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.BenefitsAccelerated career growth – advancement opportunitiesPaid TrainingInsurance benefits (Medical, Dental, Vision) Serenity covers 90% of your insurance premium.20 days off annually (10 PTO days and 10 Holidays)Life insurance, 401k, employee referral program and so much more!ResponsibilitiesConnecting with patients via phone, text, and email.Collecting and recording various patient information into our Electronic Health Record system.Assist with scheduling and rescheduling appointments.Using your customer service expertise, you will educate patients on the treatments Serenity offers.Other relevant duties as needed. QualificationsHigh School Diploma/ GED.  Strong customer service mindset.Previous experience in customer service or call center preferred.Excellent verbal and written communication, and basic math skills.  Well-versed in de-escalation skills and ability to connect with individuals. AboutSerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Learn More About UsAbout Serenity HealthcareSerenity's Provided ServicesMeet our PatientsReady to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to [email protected] by JazzHRhp7e2PVtRqFort Worth, TX, United States https://serenityhealthcare.applytojob.com/apply/hp7e2PVtRq/Customer-Experience-Specialist?source=LILI FULL_TIME ENTRY_LEVEL On-site Fort Worth 76116 US TXCustomer Experience Specialist Onsite – Fort Worth, TXAt Serenity Healthcare our mission is to empower individuals to take back their lives. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare. We are seeking a Customer Experience Specialist for our Fort Worth, TX office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. This role not only offers a chance for career advancement but also allows you to play a vital role in achieving our mission and truly making a difference!Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.BenefitsAccelerated career growth – advancement opportunities Paid Training Insurance benefits (Medical, Dental, Vision) Serenity covers 90% of your insurance premium. 20 days off annually (10 PTO days and 10 Holidays) Life insurance, 401k, employee referral program and so much more! Responsibilities Connecting with patients via phone, text, and email. Collecting and recording various patient information into our Electronic Health Record system. Assist with scheduling and rescheduling appointments. Using your customer service expertise, you will educate patients on the treatments Serenity offers. Other relevant duties as needed. QualificationsHigh School Diploma/ GED.   Strong customer service mindset. Previous experience in customer service or call center preferred. Excellent verbal and written communication, and basic math skills.   Well-versed in de-escalation skills and ability to connect with individuals. AboutSerenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.Learn More About UsReady to embark on this exciting journey? Apply now at or send your resume to [email protected] by JazzHRhp7e2PVtRq Show more Show less Должностной уровень Молодой специалист Тип занятости Полный рабочий день Должностные обязанности Административная деятельность Отрасли Интернет-издательство