NOC Engineer in Automat-it

DescriptionAs a premier AWS partner, Automat-it is dedicated to driving success for startups through our comprehensive expertise in AWS Cloud solutions. With a seasoned team of AWS Cloud experts, we have a proven track record of catalyzing double-digit growth for numerous startups. By leveraging our AWS know-how, we empower your DevOps, FinOps, and Delivery teams, enhancing security, reducing time to market, and optimizing cost-effectiveness with minimal effort.Our commitment to excellence is further solidified through a strategic collaboration agreement recently inked with AWS. This partnership aims to generate added value for our mutual customers in the tech and startup sectors.At Automat-it, we specialize in cloud migration and intricate DevOps projects, boasting over 200 AWS certifications within our global engineering team across three subsidiaries. Serving diverse tech-savvy customers, our capabilities extend from security implementations and on-prem migration to AWS Cloud to 24/7 NOC services.We are looking for an NOC engineer 24/7 to join our team in Ukraine.ResponsibilitiesRespond to incidents according to playbooks 24/7 customer support (8 hours long shifts)Network, Infrastructure, Applications monitoring, and issues troubleshootingMetrics, Alerts, and Incidents analytics to finetune algorithms and thresholdsMaintaining and documenting monitoring solutionsContribution to infrastructure automation and internal NOC tools developmentRequirementsAt least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOpsHands-on AWS cloud experience Confident Linux OS knowledgeNetwork troubleshooting and configurationGIT and scripting skills with either Python or BashWeb applications architecture understanding Monitoring tools (Prometheus, Cloudwatch, etc.) and principles Upper-intermediate English language proficiencyGreat customer service and confident business communication skillsStrong troubleshooting and problem-solving skills, drive to prevent incidentsBe innovative, learn new tools and best practicesIaaC: CloudFormation, Terraform knowledge - advantageCI/CD: Jenkins, ArgoCD - advantageContainers orchestration: Docker, Kubernetes (EKS, GKE) - advantageWe OfferAn opportunity to work in a community of Cloud infrastructure professionals: 60+ DevOps engineers (senior, middle level), Solution Architects, MLOps and FinOps engineers, tech management team, and NOC 24/7 team (on calls)If you need a co-working place with 100% backup (internet, electricity, heating + shelters) — we have free places in Kyiv and Lviv (all expenses fully paid by the company)Laptop for work, additional equipment if needed20 paid working days off, unlimited paid sick leaveMedical insuranceFinancial bonuses for AWS certifications achievedReferral program — enjoy cooperation with your colleagues and get a bonusCompensation for sports and English coursesFree internal English coursesCompany events, team buildings, birthday and special occasions giftsAutomat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that fostering a diverse workforce is crucial to our success. Our recruitment decisiwe are grounded in your experience and skills, recognizing the value you bring to our team. Show more Show less Job level Basic level Type of employment Full-time Job duties Information technology Industries IT services and IT Consulting