NOC Engineer in Wildix

About usWildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2021.Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.Who we are looking forWe are looking for a NOC Engineer to join our SRE team in Odessa to work on an innovative Real-Time Collaboration Platform including Audio / Video calls, Conferencing and Chats. As a NOC Engineer within our Site Reliability Engineering team, you will play a crucial role in ensuring the continuous availability and performance of our systems. Your efforts will directly impact our customers and partners who rely on our services around the clock.Are you up for the challenge?How You Will Make an Impact:You will work closely with our dynamic R&D and Support teams24/7 you'll monitor of our infrastructure and our clients' systemsReacting to the incidents, making decisions, taking responsibilityContinuously improving the monitoring systemProviding valuable support to our partners via phone and tickets during non-business hours, ensuring their needs are metWhat You Bring to the TeamA minimum of 2 years of proven working experienceYour strong analytical skills and logical thinkingSolid skills in Linux and Networking administrationYour experience in technical troubleshootingA high proficiency in English, both written and spokenYour availability for night shifts and the ability to work 12-hour shifts (8 am to 8 pm / 8 pm to 8 am)Now, it would be fantastic if You HaveExperience with monitoring tools(ELK,Grafana,CheckMK,Zabbix)Familiarity with AWS servicesFamiliarity with Ansible, DockerUnderstanding or experience with GitLab, CI/CDA grasp of SQL principles or experience with SQLBasic understanding SIPWhy You’ll Love it here:Be part of the fastest-growing, talent-focused company in Unified CommunicationsCareer growth opportunitiesPaid vacations and sick leavesEnglish coursesCoverage of costs for certification and IT conferencesWe care about your health and well-being, which is why we offer a healthcare insurancePossible remote collaborationHappy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information.We are Wildix:Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.Do you want to learn more about Wildix? Apply Now!