Middle Atlassian Application Administrator in SoftServe

WE ARESoftServe is a leading technology solutions company specializing in software development and consultancy services. With offices across the globe and development centers across Eastern Europe, we treat our client’s business as if it were our own and are passionate about delivering efficient, innovative, world-class solutions.Our Clients are companies located in the USA and Europe, whose businesses cover healthcare, education, finance, and other areas.Our team works with server, data center, and cloud-based Atlassian applications such as Jira, Confluence, Bitbucket, and Jira Service Management, among others. We offer various Atlassian services, including cloud migrations, implementation services, Managed Services, and Consultancy.IF YOU AREPossessing at least 3-4 years of working experience with Atlassian AdministratingStrong in Administrating Atlassian products: Jira, Confluence, JSM, and otherExperienced in Atlassian migrations (preferably Server-to-Cloud)Competent in team-leadingConfident with customer support, or system administrationSkilled in ITIL processes and ITSM or possessing good theoretical knowledgeProficient in problem-solving and research, ready to help people with fixing their problemsEffective as a team playerCapable of communicating at an intermediate English levelSkilled in technical background (would be a plus)AND YOU WANT TOCoordinate the team of 3-5 Atlassian application administratorsSupport the team with issues troubleshootingOperate with different Atlassian migrations (Server-to-Cloud, Cloud-to-Cloud, etc.)Work on Atlassian configuration requests and product optimizationInteract with Atlassian 3rd party add-ons and integrationsAttend user guides and training for customersTake part in administration activities for customersWork closely with client’s stakeholders, identifying and implementing their requirements for the Atlassian applicationIntegrate the challenges of finding the best solutions for the customersPerform major/minor system upgrades (upgrading Jira to a new version)TOGETHER WE WILLWork in a friendly environment with a team of great professionals, across evolving technological stacks in emerging domainsHave access to 11,300+ learning solutions with SoftServe University and Udemy BusinessEmbrace wide career opportunities, challenging projects, top-notch technologies, and a clear career path with SoftServe’s People Excellence programCare for your wellness with a health insurance package SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe Show more Show less Посадовий рівень Помічник Тип зайнятостіFull-time Job Responsibilities Management, Administration and Information Technologies Branches of IT services and IT Consulting