Marketing Assistant in Brent L. Miller Jewelers & Goldsmiths

Job SummaryWe are seeking a dynamic and creative Marketing Assistant to support Brent Miller’s marketing and sales strategy. As a key player in our marketing efforts, this position will play a pivotal role in enhancing our overall brand presence and customer experience, with a special emphasis on sales concierge and personal shopping services that define our commitment to personalized luxury.RolesDigital / Phone Sales Concierge & Sales Team Back UpSocial Media CoordinatorMarketing Administrative AssistantContinuing Education and Event SupportExpectationsPHONE SALES CONCIERGEAnswer and process all inbound sales related inquiriesConvert phone leads to actual salesRecord details of all customer engagements and maintain a sales lead tracker to be shared where neededAssist on the sales floor as necessarySOCIAL MEDIA COORDINATORBuild and implement a diversified social media strategy across channels - develop authentic, creative, on trend and consumer driven contentOversee posts on Facebook, Instagram, and TikTok, @brentlmiller onlyStrictly adhere to vendor specified guidelines and requestsDevelop and execute best-in-class social strategy and programs in alignment with our company vision, brand story and a shared goal to increase reach and engagementDrive production of photo and video content for key storytelling initiatives, including strategizing, ideating, writing briefs, and overall project managementOwn the day-to-day management of social media as a key stakeholder for social media process, including meetings and recapsResponsible for responding to all messages/comments in platforms in a timely mannerCreate actionable plans to grow engagement and followersSupport marketing initiatives by developing social media plans for key moments including brand campaigns, key product launches, and collaborationsMonitor the landscape and advocate for social and digital trends internally, influencing the brand and business strategiesBe the point of contact for reps for social platforms, own relationships and stay on top of best practices and new featuresUtilize native social analytics and third-party toolsets to educate and advise on better content developmentLead ideation relative to social media strategies and content execution, pushing Brent Miller to be a leader in the rapidly evolving social media spaceMARKETING ASSISTANTWebsite MaintenanceHide out of stock products on all channelsCorrect all newly uploaded products that have incorrect: titles, product tags, pictures, pricing, descriptions, product category, and product type.Correct vendor product inventory on websiteDevelop and execute production of new content, as well as remove old contentKeep Brent Miller’s website and digital presence compliant with vendor guidelinesCampaign fulfillmentE-blasts: Develop and execute best-in-class email campaign strategy and programs in alignment with our company vision, brand story and a shared goal to increase reach and engagementMake sure all products are included in at least one gift idea collectionOversee and fulfill customer requests for engagement/anniversary announcements via website, billboards, social media etc.Reporting and Admin:Develop a marketing scorecard and run weekly reports of followers/engagement providing a monthly recap to managementAny other task and projects that arise within role and departmentCONTINUING EDUCATION & EVENT SUPPORTParticipate in vendor hosted trainingsComplete all online training courses offered as applicableJoin all video trainings offered as applicableParticipate in internal trainingsComplete trade courses as applicableAssist with set up and preparation as needed for eventsCharity and community outreach- as neededQualifications1-3 Years Experience in the luxury retail industryProduct Photography – not required but highly preferredShopify experience – not required but highly preferredCharacteristicsWillingnessEmotional MaturityHumilityOptimismVisionaryMotivatedDrivenResults OrientedInitiative / Self - StarterEmpathyPatienceSense of UrgencyCreativeProfessionalDecisiveIntegrityCaringResourcefulnessPassionDependableConfidentSkillsRelationship Management Internally & ExternallyProfessional Sales KnowledgeOutstanding OrganizationExcellent Communication (Written, Verbal, Presentation & Facilitation)Project ManagementAnalytical & Critical ThinkingAdaptability & FlexibilityTime ManagementConflict Resolution & ManagementQuick Problem-Solving CapabilitiesAdaptability & FlexibilityStrong Attention to DetailTeam PlayerResourcefulnessOther InformationThe position is full-time and applicants must be available to work daytime hours at our Manheim Pike location and occasionally at offsite locations as requiredThis job posting attempts to describe what it is like to work at Brent Miller, but is not comprehensive in describing all aspects of this specific role. Brent Miller may require team members to take on tasks outside their specific job description. The person in this role must comply with other duties as assigned by their manager.For Additional Information About Our Company Please Visit Www.brentmiller.comBrent Miller is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We value diversity and do not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, genetic information, disability, veteran status, or any other basis prohibited by applicable law. Brent Miller will provide reasonable accommodations for qualified individuals with disabilities. If you need accommodation to participate in the job application or interview process, please let us know. Show more Show less Должностной уровень Молодой специалист Тип занятости Полный рабочий день Должностные обязанности Маркетинг и Продажи Отрасли Розничная торговля