Bank client manager in lifecell

We are a telecommunications group led by lifecell.

We provide mobile and fixed communications, Internet, TV and digital services million users throughout Ukraine. During the war, we make sure that the country stays connected: we invest in batteries and generators so that our base stations work even without electricity.

And lifecell is people. More than 4,000 specialists across Ukraine work in a group of companies together to develop telecom every day. We value initiative, support new ideas and share experience. There is the stability of a large group of companies lifecell and Datagroup, the flexibility of modern business and the support of the international holding company NJJ Capital, which helps each of us grow. with bank clients.

The following interesting tasks await you:

• Accept calls from bank clients via Internet telephony.
• Help clients with issues of banking services.
• To be the face (and voice!) of a leading bank of Ukraine.

We would like to see the following experience and qualities in you:

• Fluency in Ukrainian language.
• Willingness to learn and develop, the ability to quickly absorb a large amount of information.
• Confident use of a PC (office programs, fast typing).
• Higher/unfinished higher/secondary special education.

We at lifecell and Datagroup are building a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, background or other characteristics.

We are especially happy to see veterans among our candidates - your experience will be an added advantage

Key competences:

• Resistance to stress: we value the ability to remain calm, balanced and professional in any situation.
• Customer orientation: for us the main thing is to put the client in the center of attention, be polite and offer simple solutions.
• Empathy: it is important for us to understand the condition and needs of the client, creating a trusting atmosphere.
• Communication skills: we value clarity in expressions, the ability to listen and maintain meaningful dialogue.
• Attention and working with information: we note the ability to quickly find data, correctly record the appeal and not lose details.
• Digital literacy: confident work with a computer and the ability to quickly master new programs are important to us.

We can offer:

We value our employees and create all conditions for comfortable and productive work. By joining our team, you will receive:

• Employment according to the Lawauthority of Ukraine in the company "Datagrup".
• Stability and professional opportunities: Opportunity for professional development and career growth in a large and reliable telecom group.
• Guaranteed and timely salary, First month - from UAH 20,000. Experienced employees earn about UAH 30,000 or more. And also a full social package from the first working day.
• Paid training: Learning banking processes from scratch. Constant support of trainers and managers.
• Medical insurance: Taking care of your health is our priority value, which we ensure after six months of working in the company.
• Comfortable schedule:Formed between 7:00 a.m. and 10:00 p.m. After mastering all the material and obtaining the necessary qualifications, you will also be involved in night shifts.
• Working in the office at 34 Lesi Ukrainka Boulevard, Kyiv: you work in a comfortable space, always have the support of colleagues and the manager nearby, use modern technology, quickly solve work issues and feel a team spirit every day.
• Mobile communication for employees: After three months of working for the company, you will be able to use corporate tariffs to always stay in touch.
• Possibility of booking employees:According to the current legislation of Ukraine.
• The team, what inspires: Working with talented and motivated colleagues who support each other.
• Social responsibility: Participation in volunteer initiatives, support of charity projects, youth programs and environmental initiatives.

Working with us, you you become part of a strong, modern and dynamic company that is already building the telecom of the future today.