Manager of the online store support department in Zhzhuk

ZHZHUK is always there - we are open to talented people, non-standard solutions, development and forward movement. Join and grow with us! We are looking for a "Manager of the online store support department" for our team. Requirements: Confident user of PC and Google services; Good communication skills and stress resistance; Complete or incomplete higher education (final year students); Skills and desire to work with a large amount of information. Competent command of the spoken Ukrainian language. Main duties: Process incoming requests (calls, e-mails and chats) from customers regarding the current status of orders and other issues; Providing advice on product returns, warranty and paid repairs, complaints, as well as other questions that may arise from clients; Calling customers in order to increase the level of service and loyalty to the company (NPS); We offer: Develop in a large, ambitious company; Work in a cozy office and aromatic coffee; Official employment and paid vacation 24 + 3 days a year; The necessary equipment for work; A corporate culture that motivates and charges with positivity; The opportunity to realize yourself; If you are interested in our offer, send your resumes!