Manager of support for soldiers, veterans, female veterans and their relatives in Vinnytsia in Veteran Hab

For more than 7 years, Veteran Hub has been working to support soldiers and their loved ones. We are currently looking for a manager of support for veterans and their loved ones. 

We need a person who will work offline in a space in Vinnytsia. The person in this position will be the primary liaison between customers and all network service providers. She or he will coordinate clients within the organization, provide support, refer to other consultants and accompany them on the way to improve their well-being.

A support manager is a person who:

• interested in the field of veteran services and oriented in it;

• empathic, flexible and adaptable to changes in the needs of clients and possible options solutions;

• can work in a team;

• has excellent communication skills and active listening skills;

• has analytical skills, knows how to solve problems;
• text-decoration: none">has a high level of responsibility and time management.
  text-decoration: none">consult the Veteran Hub service menu;identify, analyze and prioritize customer needs; text-decoration: none">

  develop and supportsupport plan;

• refer to internal and external specialists;

• consult the organization's services (finding opportunities for rehabilitation, housing programs and other initiatives);

monitor the quality of services receive feedback;

• work closely with lawyers, psychologists, consultants and coordinators;

• administer the client's referral process;

• observe ethical standards principles of interaction with clients.

Qualification requirements:

• Education in the fields of social work, sociology, pedagogy, psychology or other related specialties

• Experience as a social worker, case manager with a target audience of 2 years or more in public, state or corporate is desirable sectors

• Be able to provide psychological first aid to clients and, if necessary, involve psychologists to provide crisis counseling

• Have high ethical standards (verbally and in writing)
• Has communication skills, active listening, analytical thinking and the ability to work in a team

• Verified Google Workspace user

Required: no ties to Russia since 2014.

We offer:

• Involvement in important work for the welfare of veterans and their loved ones

• Full-time (Monday to Friday, 11:00 a.m. to 7:00 p.m.)

• Official employment

• Loyalty and support at all stages of work

• Support and mentoring from colleagues and management that adheres to a democratic approach to management

• Adherence to the principles of equality, respect, dignity and non-discrimination on any grounds

• Convenient location of pet-friendly office 

The stages we will go through together before becoming one team:

1. Communication with the HR department

2. Test task

3. Final interview

We will sincerely welcome veterans and their loved ones in the Veteran Hub team!

Veteran Hub is able to take care of the welfare of veterans thanks to the work of the Security and Defense Forces. We submit information to the TCC and, in principle, do not book employees.

Send your resume and, of course, a motivational letter towith the specified salary with the subject: "Support manager / Vinnytsia / Your surname and first name»at: [email protected]

Dear candidates, when you send your resume and motivation letter, you consent to the processing of personal data, in accordance with the Law of Ukraine "On the Protection of Personal Data"