IT technical support manager in Delta M, TOV, Grupa kompaniy

Delta M is a product IT company that is part of the international group of companies Delta M Group, which has been successfully operating in the territory of Ukraine, Kazakhstan, Uzbekistan for over 18 years , Poland, etc.

Our software -  Delta M. CRM and Delta Tel - is installed in more than 100 banking and financial institutions in more than 15 countries, which generally administers databases has more than 30 million records and is the best system solution in terms of "price/functionality".

Among our Partners are leading banks, credit unions, housing and communal enterprises, telecommunications companies and companies from other sectors of the economy.< /p>

Company website: web.delta-m.hdit.info

We are looking for an active, responsible and purposeful specialist in the team who wants to start his career in IT!

Your future tasks:

• Provide technical support to users on software and hardware issues;

• Conduct primary analysis of problems and propose possible solutions.

• Redirect questions to other support lines if necessary.

• Constantly develop in the IT direction.

Our expectations from You:

• Confident user-level PC usage (basic understanding of API and SQL tools)

• Experience with CRM systems will be an advantage (Bitrix24, Salesforce or others).

• Desire to develop in IT and customer support

• Technical education or experience in IT will be a big plus.

We offer:

• Flexible work schedule (remote or in the office)
  Mon-Fri 4:00-13:00 - remotely or 9:00-18:00- in the office (alternating schedules are possible).

• Working in a stable company that has been operating for over 17 years.

• A mentor for getting started and an automated onboarding system.

• Internal and external training.

• Career growth within the company is a stable practice

• Corporate English.

• Compensations for sports/medicine/education.

• A cozy office near the Chernihivska metro station.

• And, of course, goodies!

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