Manager for work with subscribers in Datagrup Volia

Job description

We are a telecommunications group led by lifecell.

We provide mobile and fixed communications, Internet, television and digital services to millions of users throughout Ukraine. In times of war, we make sure the country stays connected: we invest in batteries and generators to keep our base stations running even without power.

And lifecell is people. More than 4,000 specialists across Ukraine work in a group of companies together to develop telecom every day. We value initiative, support new ideas and share experience. There is the stability of a large group of companies lifecell and Datagroup, the flexibility of modern business and the support of the international holding NJJ Capital, which helps each of us grow.

We invite to our team a Manager for working with subscribers! 700">The following interesting tasks are waiting for you:

• Consultation of existing subscribers of the company on the outgoing line.
• Presentation of telecommunication services in telephone mode.
• Selection of individual terms and favorable offers for subscribers.
• Selling additional services to the subscriber's existing services.
• Introducing and updating information in the database data.

We would like to see the following experience and qualities in you:

• Fluent command of the Ukrainian language, clear and competent language.
• Developed communication skills, confident diction.
• Confident PC user, ability to quickly learn new programs and online tools.
• Activity, motivation for professional development and self-realization.

We draw your attention to the fact that for comfortable and stable work on the line, it is important to have a reliable Internet connection and backup power - a power bank, UPS or other means that will help to stay connected even in the event of outages.

We at lifecell and Datagroup build a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, background or other characteristics.

We are especially happy to see veteran candidates among our candidates - your experience will be an added advantage.

Key competencies:

• Resistance to stress: we value the ability to maintain calm, poise and a professional tone in any situation.
• Customer orientation: for us, the main thing is to put the customer in the center of attention, be courteous and offer simple solutions.
• Empathy: to us it is important to understand the state and needs of the client, creating a trusting atmosphere.
• Communication skills: we value clarity in expressions, the ability to listen and maintain a meaningful dialogue.
• Attention and work with information: we note the ability to quickly find data, correctly record appeals and do not lose details.
• Digital literacy: confident work with a PC and the ability to quickly learn new programs are important to us.

We can offer:

We value our employees and create all the conditions for comfortable and productive work. By joining our team, you get:

• Employment in accordance with the legislation of Ukraine in the company "Datagrup".
• Stability and professional opportunities: The possibility of professional development and career growth in a large and reliable telecom group.
• Guaranteed and timely salary fee, as well as a full social package.
• Paid introductory part: You will start by learning the company's product. Even without experience, you will be able to gain new knowledge and grow confidently, becoming an expert in the field of telecommunications.
• Medical insurance: Care for your health is our priority value, which we ensure after six months of working in the company.
• 24 calendar days of vacation + an additional day off before a birthday.
• Work of choice - in the office or remotely:
  • In the office (Kyiv, 31-33 Sim'i Brodskikh str.) - you work in a comfortable space where the team spirit and colleagues help you quickly solve work issues.
  • Remotely - you choose a comfortable space to work on your own, the main thing is to have your own PC or laptop, headset, stable Internet and calm a place for communication.
• Mobile communication for employees: You will be able to use corporate tariffs to always stay in touch.
• The possibility of booking employees:According to the current legislation of Ukraine.
• The team, what inspires: Cooperation with talented and motivated colleagues who support each other.
• Social responsibility: Participation in volunteer initiatives, support of charity projects, youth programs and environmental initiatives.

By working with us, you become part of a strong, modern and dynamic company that already today is building the telecom of the future.