Platform is now completely free!
Post unlimited vacancies
Hire without any fees
Manager for work with clients | Customer Support (Polish & Ukrainian) in WiserBrand
2 views
WiserBrand
We are looking for customer manager with knowledge of Polish and Ukrainian languages. You will be part of a strong team working in the Healthcare industry. Our goal is to provide quality customer service, help resolve any difficulties they may have.
Requirements:
Fluency in the Polish language (written and spoken)
Fluency in the Ukrainian language
1+ years of experience working with clients, preferably in the medical field
Basic computer skills, including knowledge of Microsoft Office and knowledge of CRM systems
Ability to solve complex situations and focus on the client's needs
Resistance to stress and the ability to get out of difficult situations
Duties:
Working with customers (phone, chat and email)
Ensuring the best quality of service
Work closely with the customer service team
Working with the CRM system
Working shifts from 9:00 a.m. to 6:00 p.m. (Ukrainian time)
We offer:
Full time employment
Official employment, tax and accounting reporting
Opportunity for career and professional growth
< /li>Paid vacation and sick leave
Additional benefits package that includes health insurance, gym membership, English language courses, certification compensation, courses and training
Creative and cheerful team of IT specialists, adequate management and absence of unnecessary bureaucracy
About us:
WiserBrand is a fast-growing US-Ukrainian web development company that provides full-cycle services worldwide. Our company's main focus is e-commerce, but we also have experience in other areas.
We started 8 years ago as a small project providing digital marketing services. Later, the project grew into an outsourcing and outstaffing company that provides services in web development, digital marketing, customer support and outstaffing projects for clients in to the whole world.
Headquarters is located in New York. We also have development and support offices in Kharkiv and Buenos Aires, employing about 150 people.
The difference in the relationship we value with our employees is our open, honest and respectful relationships with people and our positive work environment. Our people are the foundation of our success.
