Loyalty program manager in FORTA

Gastromarket « FORTA"is holding a competition for the position of Loyalty Program Manager

We expect from you:

• Analytical mindset
• High level of knowledge in the field of working with numbers and indicators of customer behavior
• Experience in comprehensive project management from idea to implementation
• Experience in loyalty program management - understanding of key processes
• Experience from 1 year in a similar position in the field of retail, in any form: from grocery to banks or service companies
• Ability to work with a large array of data, make hypotheses and run experiments aimed at increasing conversions.
• Interaction with contractors and competent setting of tasks for contractors and partners. 
• Search for new partners for collaborations
• Non-trivial approach to problem solving.
• Location Kharkiv or Lutsk

Responsibilities:

• Development of the current program loyalty
• Launch and analysis of direct communications. 
• Creating and launching trigger events. 
• Conducting experiments with different target audiences.
• Setting up personalized offers.
• Work with customer segments and analytics of the client base.
• Digitalization of the client base, development of digital communication channels.

We offer:

• Participation in interesting and diverse projects;
< li style="font-weight: 400">Working in a company with a flexible corporate culture, adequate management and high decision-making speed;
• We are focused on modern retail market trends , and keep a high level of quality for our customers in focus;
• We value initiative and encourage the desire for training and development of our employees;
• Individual approach in matters of the level of compensation and benefits.