Loyalty program manager in MasterZoo

Friend, join the growing team of professionals! Masterzoo cares for stars - you and your pet - ambassadors for the development of the culture of pet care. You will get practical experience of using the best products of the pet market, you will be part of the family - we treat everyone the way you would like to be treated, we will support you. we will help, we will be there. Masterzoo scales the love for customers, pets and the team, that's why your career growth is important to us - we support and develop your skills. In connection with the opening of a new direction, we are looking for a CRM manager in the team of the marketing department. We offer you: Timely decent salary ;Comfortable work schedule Mon-Fri, from 9:00 a.m. to 6:00 p.m.;Opportunity to work both remotely and in the office with pets and goodies;Official employment in accordance with the law of Ukraine;A friendly team of specialists united by a common goal;Corporate discount on products for your pet. What will be included in your responsibilities: Development, administration and analysis of the effectiveness of the loyalty program; Launching promotions aimed at attracting new customers, keeping existing ones and reducing the outflow of customers; Segmentation of the customer base and building effective personal communications; Support and updating the customer database; Performance analysis and control of key metrics of the loyalty program; Work with various communication channels (Viber, E-mail, SMS, push, messengers and others); Launching activities to fill the customer base and improve the quality of data; systems and improving the processes of the loyalty program (creating technical tasks of the IT department, monitoring execution deadlines, testing results). You are our star if: You have 1 year of experience as a CRM manager. You understand the principles of CRM systems. You are able to analyze customer data and campaign results. You understand the needs and behavior of customers, tools and mechanisms of influence. You know how to write technical tasks for the development or refinement of functionality. friends Join the stellar team! Send your resume! We will be happy to welcome you to our team! Have a nice day! P.S. And don't forget to give a couple of extra minutes to your pet!