Line support engineer in FARLEP INVEST, TM Vega

Open the door to your success with Vega Telecom, part of the Vodafone Ukraine Group of Companies and join a team where innovative ideas and modern technologies find their place and become a reality for our customers!Vega Telecom is a recognized Ukrainian telecom operator that provides a wide a range of complex solutions for business and home in the field of broadband access to the Internet, telephone communication, IP telephony, data transmission and storage on remote servers both in Ukraine and abroad. We are a strategic, responsible business that connects people and we believe that modern technologies and quality service can change the world, and we have been doing it step by step for more than 15 years — tirelessly improving and definitely not planning to stop. We are currently actively expanding our network, so the Company is always looking for talented professionals and invites you to join our line support engineer team. We offer our employees: Official employment from the first day; Stable, timely wages (without delays, on clearly defined dates); Bonuses in accordance with Company Policy; Paid vacation - 27 Medical insurance and preferential rates for relatives and friends; Full provision of everything necessary for comfortable work; Corporate mobile communication for you and a favorable tariff plan from Vodafone for the family; Corporate training and internal exchange of knowledge; Comfortable and safe office with shelter, rest areas, equipped kitchens with free tea and coffee. What tasks await you: Support of users and the user environment (PC, software, peripheral equipment); Providing information and technical support to Company employees ;Optimization of the processes of supporting users of information systems, increasing the efficiency of processes;Keeping records of computer equipment and peripheral equipment. Necessary skills and experience: Higher/unfinished higher technical education; Experience in user support/technical support from 1 year; Familiarity with ITIL or MOF and understanding of basic processes and principles; Knowledge of MS Windows 10-11, Office 2016, Office 365 at the level of an experienced user/administrator; Understanding of the construction and functioning of PCs, peripheral equipment, mobile devices; Skills of remote user support both by phone and using remote connections (MSRA, Teamviewer and similar); Understanding of MS Active Directory, basic skills to work with MS Active tools Directory Users and Computers; Familiarity with ITIL or MOF and understanding of the main processes and principles; Understanding of the principles of operation of local networks and Wi-Fi and the basic skills of their diagnosis; Analytical thinking, the ability to learn new things, the ability to analyze one's own and others' mistakes; Stress resistance, the ability to arrange priorities; Ability to solve the user's problem at the first contact. It will be an advantage: Experience using MS SCCM and or Intune; Windows Server 12-19 administration skills in the role of Print Server, Terminal Server, File Server, RDS Server; Knowledge of Power Shell; IT equipment accounting skills; Category B driver's license and practical driving skills with a mechanical transmission. Become partby Vega Family. We are waiting for your resume!