Legal Support Expert (IT company) in SKELAR

SKELAR is a venture builder that builds international IT companies according to the rules of the world of venture investments. Together with our co-founders, we gather strong teams to launch tech businesses and win in global markets. Howly is a Q&A marketplace where people get quality one-on-one online advice from professionals in various industries 24/7. Now we We are looking for a Customer Support Specialist who will carry out the most responsible mission — to provide assistance to our users with legal issues in the online chat and help them solve their problems. Duties:—Communicate with customers about legal issues in English.—Process up to three chats with customers at the same time.—Follow all the necessary instructions to provide quality services. What skills are needed:—Knowledge of the English language: Upper Intermediate (B2);—Basic PC skills. It will be a plus:—Experience working in customer support or billing support teams; — Availability of legal work experience or legal education; — Zendesk and Zendesk Chat. Knowing this software will greatly facilitate your life in the first days of work; Minimum system requirements:—Internet speed of 25 Mbps or greater;—Download speed of 1 Mbps or greater;—Upload speed of 6 Mbps or greater;—At least 5 GB of RAM ;—Intel Core i5 or AMD Ryzen 5 Quad Core. What we offer:—Remote work format. You can work from anywhere in Ukraine and the world;—20 days of paid vacation per year;—Unlimited days of sick leave with a doctor's certificate ;—Medical insurance, corporate doctor;—Flexible schedule, where 3 working days and 2 weekends: Morning 07:00 - 16:00, Evening 16:00 - 00:00., Night 00:00 - 07:00.— Guaranteed 1-hour breaks per shift.—Extra shift bonuses;—Competitive cash compensation;—Career opportunities to develop your professional skills. one business. Most of Howly's employees are specialists with really impressive experience and cool expertise, who will be happy to share their knowledge and experience with you. Therefore, if everything above impresses you and you want to join the team of cool specialists in the Ukrainian product, we are waiting for your feedback.