Leading specialist in customer experience management in FARLEP INVEST, TM Vega

Open the door to your success together with Vega Telecom, a member of the Vodafone Ukraine Group of Companies, and join the team, innovative ideas and modern technologies find their place and become a reality for our customers! Vega Telecom is a recognized Ukrainian telecom operator that provides a wide range of comprehensive business solutions in the field of broadband network access Internet, telephone communication, IP-telephony, data transmission and storage on remote servers both in Ukraine and abroad. We are a strategic, responsible business that connects people and believes that modern technologies and quality service can change the world, and we have been moving step by step for more than 15 years — we are tirelessly improving and definitely do not plan to stop. We are currently actively expanding our network, so the Company is always looking for talented professionals and invites a leading specialist in customer experience management to join our team. We offer our employees: Official employment from the first day; Stable, timely salary pay (without delays, on clearly defined dates); Bonuses in accordance with Company Policy; Paid vacation — 27 kd, and sick leave, according to the Labor Code; Medical insurance and preferential rates for family and friends; Full provision of everything necessary for comfortable work; Corporate mobile communication for you and a profitable tariff plan from Vodafone for the family; Corporate training and internal exchange of knowledge; Comfortable and safe office with a roof, rest areas, equipped kitchens with free tea and coffee; Work schedule: Monday-Friday from 9:00 a.m. to 6:00 p.m. What tasks await you: Organization of the work of the department; Training of subordinates; Control of the implementation of assigned tasks; Planning and distribution of tasks of the department; Development and implementation of new methods of work of the department; Interaction with other departments of the enterprise; Necessary skills and experience: Higher education; Work experience in the field of telecommunications - from 5 years; Business process building skills; Management experience — from 2 years; Knowledge of legislation in the telecommunications industry; PC skills: MSWord, MSExcel, PowerPoint, Visio, BPMN, Microsoft Teams, Jira; Become part of the VegaFamily. We are waiting for your resume!