Lead Web App Monitoring and Reliability Specialist in Groupon

We are seeking a highly skilled and proactive Lead Web App Monitoring Specialist to join our team in Prague office (hybrid mode). You will be responsible for monitoring and analyzing the availability and performance of our website through the consumer purchase funnel and engagement with Website/apps.Additionally, you will develop and implement automation tools for monitoring and alerting to ensure a seamless and efficient customer experience. You will also be expected to build and manage a small team.Your responsibility will cover (but is not limited to):Leading a to-be-built team of web monitoring specialistsMonitor Website/App Availability using various tools such as CWV, Pagespeed Insights, Pingdom, Postman, and internal custom tooling (Playwright)Analyze the consumer journey through the website's purchase funnel using primarily Microsoft Clarity, Google Analytics, and TableauDevelop and implement automation tools for continuous monitoring of website availability and performanceDevelop and maintain comprehensive reports on website availability and purchase funnel performanceCollaborate with marketing, product & engineering, and customer service teamsSuggest optimizations to enhance website performance and the customer purchase experienceConduct regular tests to validate the functionality and performance of the website across different devices and browsers👀We're excited about you if you have:Bachelor's degree in Computer Science, Information Technology, or a related fieldMinimum of 5+ years of experience in website monitoring, automation, or a similar roleExperience in site reliability engineering with a primary focus on Front EndExperience with leading people or strong potentialProficiency with website monitoring tools (e.g., Pingdom/UptimeRobot, Selenium/Playwright, Postman&Newman etc.)Experience with automation tools and scripting languages (e.g., TypeScript/Javascript, Python, Shell scripting)Familiarity with data analysis and visualization tools (e.g., Google Analytics, Tableau, Power BI)General Understanding of web technologies and frameworksKnowledge of software best practices, like Test-driven Development (TDD) and Continuous Integration/Delivery (CI-CD)Nice to have skills:Familiarity with industries such as Betting & Gaming, Trading brokers, Ecommerce & Marketplaces🥰 We value professionals who are:Strong analytical thinkers with keen attention to detailExcellent communicators, both verbally and in writingAble to work effectively in a team-oriented environmentCapable of managing multiple stakeholdersWilling to provide on-call support💰What we offer you:Opportunity to build and manage a small teamWork with cutting-edge monitoring and automation toolsCollaborate with cross-functional teams to improve customer experienceContinuous learning and growth in website performance optimizationWe are committed to providing a seamless and efficient customer experience through our website and apps. If you're passionate about website performance, automation, and data analysis, we'd love to hear from you. Apply now to join our team and make a significant impact on our digital presence!Groupon’s purpose is to build strong communitiesthrough thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com. Show more Show less Посадовий рівень Не застосовується Тип зайнятості Повний робочий день Посадові обов’язки Маркетинг, Зв’язки з громадськістю і Написання/редагування Галузі Технологія, інформація та інтернет