L2 Technical Support Specialist @ Power Media in Power Media

For our client, a consulting company providing IT services for leading European companies in the banking, insurance and energy industries - we are looking for a candidate for the position of Technical Support Specialist (L2)

Project description
Customer service in the financial industry based in Munich, Luxembourg and Switzerland. Provision of IT support services remotely and on-site at the client's premises by the team in Munich. Working in a Support Team: Team Lead, Specialist and Junior.

The company offers:

• Employment based on an employment contract
• Hybrid work form (once a week in the office in Wrocław)
  
• Training budget
  
• Relocation package
  
• Private medical care Luxmed
  
• Multisport card
  
• PZU group insurance,
  
• Language classes (English, German)

• Higher education in a field (Computer Science or related fields)
• Minimum 3 years of commercial experience as 2nd Level Support
• Knowledge of ITIL methodology
• Practical knowledge of scripting languages (Bash, PowerShell)
• Knowledge of Microsoft tools (MS Office, VBA)
• Experience with Azure DevOps
• Knowledge of English at B2/C1 level - work in an international team.
• Availability to start work from August 2024 or earlier
• Availability to work from 8:30 a.m. to 5:00 p.m. and On Call duty on working days that fall on public holidays in DE (4 times a year about 2-3 hours)
• CV in English

For our client, a consulting company providing IT services to leading European companies in the banking, insurance and energy industries – we are looking for a candidate for the position of Technical Support Specialist (L2)

Project description
Customer service in the financial industry based in Munich, Luxembourg and Switzerland. Provision of IT support services remotely and on-site at the client's premises by the team in Munich. Working in a Support Team: Team Lead, Specialist and Junior.

The company offers:

• Employment based on an employment contract
• Hybrid work form (once a week in the office in Wrocław)
  
• Training budget
  
• Relocation package
  
• Private medical care Luxmed
  
• Multisport card
  
• PZU group insurance,
  
• Language classes (English, German)
,[ Maintaining application infrastructure, Monitoring system performance and health, Resolving incidents, Configuring and maintaining file transfers, Functional testing]
Requirements: ITIL, Bash, PowerShell, MS Office, VBA, Azure DevOps