L2\Technical Support Specialist @ Pine Software in Pine Software

The full production cycle IT company Pine Software specializes in the development of software products/services in the field of information technologies.

The company's team is working on creating a trading platform with innovative solutions that solve specific problems and satisfy certain customer needs. Company is also engaged in research and development of new technological solutions.Our head office is located in sunny, sometimes scorchy Larnaca, Cyprus, and we have an office located in Kyiv as well.

Thank you for considering “Pine Software” as your next career move! Feel free contacting me.

• Previous experience with Linux
• Knowledge of Prometheus/Zabbix monitoring systems
• Knowledge of Grafana/Kibana
• Preferred experience with Elasticsearch
• Previous experience with virtualization systems
• Experience with Google Cloud Platform (Logging, Monitoring, etc.) would be a benefit
• Basic knowledge of TCP/IP
• Experience with fix protocol would be benefit
• Experience with Jira/Confluence/Slack
• Experience with any of the following trading platforms - MetaTrader, NetTrader, CQG, ets woud be benefit

The full production cycle IT company Pine Software specializes in the development of software products/services in the field of information technologies.

The company's team is working on creating a trading platform with innovative solutions that solve specific problems and satisfy certain customer needs. Company is also engaged in research and development of new technological solutions.Our head office is located in sunny, sometimes scorchy Larnaca, Cyprus, and we have an office located in Kyiv as well.

Thank you for considering “Pine Software” as your next career move! Feel free contacting me.

,[Communication with developers and first-level support , Drafting suggestions for improving the operation of the system , Maintenance and support of the trading platform and IT Infrastructure , Monitoring of the System Operation , Creation and support of schemes for the operation of all system services , Creation of documentation that describes the operation of all the system services , Keeping the documentation up to date , Writing instructions , Sorting, filtering, and studying logs of the entire system , Restoring the system after failures Stack - GitlabCI, Prometheus, Grafana, ELK, hashicorp stack (consul, vault, nomad) possible migration to kubernetes), own data centers with some amount of services in GCP cloud, knowledge of physical infrastructure is a plus but not required. ]
Requirements: Linux, Prometheus, Zabbix, Grafana, Google Cloud Platform, Kibana, Elasticsearch, Virtualization, Google cloud platform, TCP, Jira, Confluence, Slack, GitLab CI/CD, ELK Stack, HashiCorp, Consul, Vault, Nomad, Kubernetes, GCP, Cloud
Tools: Jira, Confluence, Agile, Scrum.
Additionally: Sport subscription, Training budget, Private healthcare, Small teams, International projects, Gym, No dress code.