L2/L3 Technical Support Engineer (OEBS) in Kyivstar.Tech

Kyivstar.Tech team is looking for a new colleague or colleague for the role of technical support engineer

About us

Kyivstar.Tech is a Ukrainian hybrid IT company, a resident of Diya.City. We are a subsidiary of Kyivstar, one of the largest Ukrainian telecommunications operators. 

Our mission is to change life in Ukraine and in the world by creating technological solutions and products that realize the potential of companies and the needs of users. 

More than 500 KS.Tech specialists work every day in various fields: mobile and web solutions, as well as design, development, support and maintenance of high-performance systems and services. 

We believe in innovation that really brings qualitative changes, and we constantly challenge traditional approaches and solutions. Each of us is an adept of an entrepreneurial culture that allows us to never stop, develop and create new things. 

What you will do

• Provide technical support for the ERP system: Oracle E-Business Suite(OEBS) (Automated enterprise management system)
• Perform administrative work in the system (elimination of errors, incidents, restoration of system operation, user administration, fulfillment of user requests)
• Configure the OEBS system
• Configure monitoring metrics, monitor execution system reservation
• Make requests to Oracle Support
• Install, test new patches, updates of the OEBS system
• Interact with system developers, monitor the implementation of tasks assigned to developers
• Participate in system development projects

What qualifications and experience are required

• Knowledge of the principles of ERP system operation
• Administration experience ERP systems (from 3 years)
• Experience of working with Oracle E-Business Suite.
• In-depth skills of working with Oracle DBMS, mastery of PL/SQL (writing scripts, managing database objects)
• Knowledge of one of the main software products for working with Oracle databases (PL/SQL Developer, Toad, etc.)            
• Experience of working with Linux OS, writing skills bash-scripts
• Higher technical education in the field of information technologies
• English language - upper intermediate (B2)

What we offer

• Office or remote - it's up to you. We give the opportunity to work anywhere, and we arrange the workplace
• Remote onboarding
• Performance bonuses for everyone (annual or quarterly - depends on the role)
• We train employees: there are many internal resources and programs from partners, our own library
• Health and life insurance for employees
• Wellbeing program and a corporate psychologist
• Compensation of costs for Kyivstar mobile communication