KYC Lead in M5Team

6 серпня 2024

KYC Lead

віддалено

💥We are seeking an experienced KYC Lead to join the M5Team . The ideal candidate will lead our KYC processes, ensuring compliance with AML and KYC requirements. This role involves managing a team, implementing new procedures and policies, and developing strategies to prevent fraud.

🧲About Company:

M5Team is a company of professionals that provides its clients with the highest level of customer service and the best sales solutions.
Our website is  m5team.net .

🎯Requirements:

— Experience in leading teams at least 1+ years;
— At least 3 years of experience in the iGaming industry;
— Proficiency in English at a level not lower than Intermediate;
— Experience in the field of entertainment / client support / compliance;
— Understanding of the principles of KYC / AML procedures;
— Experience in verifying the authenticity of documents / experience in conducting KYC videos;
— Work within SLA format;
— Work with large volumes of information / documents.

🎯Responsibilities:

— Work with primary verification of documents and define a set of documents for verification;
— Detect fraudulence in the identity / payment documents and develop fraud prevention system;
— Work with the incoming flow of documents for verification;
— Work with documents of the Tier1 countries.
— Work with automated document verification software.
— Check completeness and accuracy of the data provided by the client;
— Make video KYC calls to clients with call recording, developing a custom script for a video call;
— Consult customer care team on missing KYC documents;
— Make a decision on a client’s documents’ KYC passing / video KYC;
— Compose reports in electronic form;
— Monitor and analyze gaming activities of clients on the website to detect any irregularities or potential risks.
— Build and lead a team responsible for comprehensive fraud prevention and risk management activities.
— Provide guidance, training, and supervision to team members to ensure effective performance and adherence to company standards.
— Maintain effective communication with customer support department, and product managers.

🎯What We Offer:
🧲Office in Kyiv or Remote work options.
🧲50% coverage for individual courses, training, and language programs.
🧲100% coverage for team courses.
🧲Free legal consultations and a 50% discount on legal services.
🧲Health insurance.
🧲Flexible schedule.
🧲Regular salary reviews.
🧲Team-building events in Ukraine and abroad.