Key Customer Service Specialist @ T-Mobile Polska in T-Mobile Polska

We offer:

T-Mobile Polska is a workplace full of mutual inspirations and extraordinary challenges.

Join the dynamic Team responsible for servicing the TOP TMPL Client .

Together with us, you will cooperate and conduct implementation projects for newly acquired clients in the TA/LA channels.

What does the recruitment process look like?

1. CV analysis

2. Meeting with the Recruiter

3. Meeting with the Manager

4. Welcome to T-Mobile :)

• Good knowledge of the MS Office Excel, Power Point environment
• Efficient use of CRM systems in the area of ​​customer service
• Experience with working with the client
• Experience in working with large amounts of data
• Independence in decision-making and responsibility
• Willingness to develop and improve one's competences
• Knowledge of English at a communicative level in speech and writing

We offer:

T-Mobile Polska is a workplace full of mutual inspiration and extraordinary challenges.

Join the dynamic Team responsible for servicing the TOP TMPL Client .

Together with us, you will cooperate and conduct implementation projects for newly acquired clients in the TA/LA channels.

What does the recruitment process look like?

1. CV analysis

2. Meeting with the Recruiter

3. Meeting with the Manager

4. Welcome to T-Mobile :)

, [Managing interactions in the form of telephone/chat/email conversations with a TOP Customer, Creating and maintaining SLA reports for the Customer, Data analysis and creating summaries from various reporting environments, Creating summary presentations, Communication with other units in TMPL; T Business, Participation in meetings regarding SLA settlement of the indicated Customer, Support in service processes of the Key Customer Service area]
Requirements: MS Office, CRM, Excel
Additionally: Private healthcare, Sport subscription, Free coffee, Mobile phone, Free parking, No dress code.