Key Account Manager in Uklon

July 2, 2024

Key Account Manager

Kyiv, remotely

Uklon is a product IT company that develops a leading ride-hailing service. Every day, the powerful Uklon team pumps one of the largest infrastructures on the market of Ukraine and abroad, ensuring the interaction of drivers and riders.

We create a highload product, behind which are hidden ambitious technological challenges, continuous innovation and non-obvious moves. Our work framework is to test new hypotheses, push your ideas and use the latest technology stack.

Join us as a Key Account Manager in the Fleets

Hiring process:

Introduction, test task (we value your work and time, that's why we pay TK), final meeting.

What we offer specifically for this role:

• grow with a leading technology company that is a national leader in the field of ride-hailing services and competes on an equal footing with global giants
• gain experience in communication and leadership negotiations with representatives and direct business owners
• the opportunity to upgrade your skill-set and have freedom in decision-making
• work with modern tools used by leading IT companies (Google workspace, Binotel, slack, corporate CRM, Jira, Confluence) and company resources needed to complete tasks and achieve goals
• interaction with colleagues from different departments, motivated to achieve a common result
• work in an extremely cool, dynamic and creative team that is not only plans, and acts here and now
• immersion in the company culture, which considers each employee significant and valuable

How exactly can you influence the development of the company:
• work with contact databases of partner fleets, invite new fleet partners to meetings
• "revive" contacts with fleet clients who previously cooperated with us
• search for new clients, schedule meetings
• identify clients' motives and needs, help solve their tasks
• conduct daily dialogues about business performance with fleet partners in Ukraine
• write briefs before and after meetings with clients
• interact effectively with other teams to find the best solutions for clients' tasks
• manage the CRM customer relationship management system
• close deals, meet quarterly engagement goals and business indicators
• develop relationships with fleets, help their businesses grow
• analyze the local market of passenger transportation, namely tariffs, car classes, service quality
• participate in optimization and improvement of internal processes
• readiness for business trips in Ukraine

To achieve results, you will need:
• experience in the role of a key sales/b2b account manager from 2 years
• the ability to understand cars: brands /models, understanding the car at a basic level, navigate the car classes
• be a confident user of Excel or its analogues
• have experience and negotiation skills
• skills in building long-term relationshipscommunication with partners
• ability to efficiently and promptly interact with clients with the help of messengers
• readiness to work with a large amount of information: ability to search in the internal database
• free communication in Ukrainian

Challenges for 3 months:
• familiarize yourself with the company's product, processes and standards
• master all the tools used by the department
• navigate freely in the processes at each stage of their work
• freely and productively use all the tools used by the department
• quality processing of work tasks, goals
• independent decision-making in the area of ​​their responsibility
• understand and navigate the processes of related departments
• establishing communication with a dedicated pool of partner fleets

Challenges for 6 months:
• active work on attracting new partner fleets and improving the business performance of existing ones
• participation in the formation of ideas, initiatives to improve working tools, processes, service
• expert understanding of the competitiveness of the ride-hailing market

How do you regulate your working hours?
• you can plan your own work schedule, however, in order to be efficient,
we have mandatory joint working hours - business hours, from 11:00 a.m. to 4:00 p.m.
• 20 days off for personal needs and 10 days off due to illness (with retention of remuneration)
• day off on your birthday as a company gift
• day off for blood donation

How will you pump your skills at Uklon?
• internal trainings, workshops, hackathons, knowledge sharing, etc.
• corporate training < br/>• corporate library and subscriptions to information resources
• attending webinars, lectures with the participation of company speakers, etc.
• personal/team budget for training
• English lessons

Regular Sport Activities:
• Uklon Football weekly
• Uklon Online Yoga weekly

Health Care:
• corporate health insurance, including for members who are abroad

Work (War) - Life Balance
We are a socially responsible company, so we spend a lot of time on activities related to with volunteer activities, we also regularly support team spirit in non-working hours: we love driving team building, sports competitions, etc. We say "no" to routine and monotony, so we create a space where it's really fun to do your job - it's definitely not boring with us.

If you are looking for a driven and ambitious product company focused on development and global expansion, interested in using the latest technologies and ready to further improve your expertise, join the Uklon team.