Key Account Manager in Scout Gaming Group

Key Account Manager Львів, віддалено Weare looking tohire a passionate Key Account Manager able toprovide clients with best-in-class experience and bring value toacompany byexpanding the revenue and profitability ofbusiness from key accounts which include major sports betting and media across the world. Responsibilities: • Develop strong relationships with aportfolio ofmajor clients • Acquire athorough understanding ofkey customer needs and requirements • Expand relationships with existing customers bymatching their needs with our products • Introduce B2B partners tonew products, games, features • Ensure the correct products and services are delivered tocustomers inatimely manner • Serve asthe link ofcommunication between key customers and internal teams • Ensure partner KPIs and business objectives are set and consistently achieved • Resolve any challenges faced bycustomers and deal with complaints tomaintain trust • Drive revenue enhancement inthe accounts though effective account management • Regularly analyse account performance and create review and recommendations reports • Work with internal teams tohelp define features and improvements toour platform • Provide anexceptional account management service toour partners • Beup-to date with industry trends What you’ll bring: • 3-5 years’ previous working experience inKey Account Manager orsimilar role • Ability toassess, clarify, and meet customer needs onanongoing basis • Ability toanalyze data and drive continuous improvement • Outstanding communication, negotiation and presentation skills • Excellent troubleshooting, analytical, and problem-solving skills • Knowledge ofMicrosoft Office Suite, with emphasis onsuperior Excel skills • Good time management skills • Deep understanding ofhow B2B businesses operate Preferred but not essential: • Previous experience and good understanding ofFantasy Sports • iGaming specific experience