Junior Technical Analyst (Solidgate — Fintech) in Genesis

Solidgate is a B2B product in the field of online payments. We are building a fintech ecosystem so that our clients can accept payments quickly, safely and profitably around the world: from Europe to LATAM, from the US to Asia. We are a part of the story of every company we work with and enable them to quickly and efficiently enter new markets and increase profits. With us, payments are simple.

About us:
— Offices in 3 countries: Ukraine, Poland and Cyprus
—170+ team members
—100+ payment methods
—200+ clients from Ukraine, Europe and the USA
— PCI DSS Level 1 provider
— Top IT employer according to the DOU version

Our advantages:< /b>
— FinTech is a fast-growing industry
— complex challenges and the direct impact of each team member on business growth
— opportunity for development and professional growth - "career plan" is available for everyone to a team of proactive and responsible Junior Technical Analyst who will interact with our customers (companies from all over the world in such niches as E-commerce, SaaS, PaaS, Apps, Edtech, GameDev, etc.). Together with us, you will dive into the fintech industry, learn how a product IT company works and help businesses receive quality payment services.

Your tasks will be:
-

i> communication with customer representatives to solve their questions about the operation of our product;
— in-depth analysis of questions that arise from customers and the search for ways to solve them;
—active interaction with product and technical teams within the company;
- work with documentation for our product.

What we expect from you:
- you have a bachelor's/master's degree or are still studying at a university in the field of "Applied Mathematics"/"System Analysis" or related specialties;
- excellent communication skills, both written and oral;
— analytical skills and the ability to independently solve problems;
— English is not lower than the Upper-Intermediate level.

It will be an advantage if you:
- can work autonomously and productively at the same time;
- have practical experience with SQL, Postman.

In addition to the main activity, we provide fast donations for the Ukrainian army! Solidgate team created Payment Link, thanks which BO and funds can accept payments in a matter of minutes in any currency. We are proud of our partnerships with charities including KOLO and "Come back alive".

Our corporate benefits: < br/>—health insurance and a corporate doctor
—20 working days of vacation
—free snacks, breakfasts, and lunches in the office
—professional training (courses, trainings, conferences, certifications)
— performance review 2 times a year
— sports compensation/interest clubs
— competitive pay
— modern Apple technology.

Want to be part of the team?
Just send your resume now and we will be sure to contact you about the next steps!

➡️ We are always open to recommendations from talented people!
So if you want recommend your friend for one of our vacancies here. In case of successful hiring, we will thank you with a bonus!