Junior Technical Analyst (Solidgate — Fintech) in Genesis

Junior Technical Analyst (Solidgate — Fintech) Kyiv, remotely Solidgate is a B2B product in the field of online payments. We are building a fintech ecosystem so that our clients can quickly, safely and profitably accept payments all over the world: from Europe to LATAM, from the USA to Asia. We are a part of the history of every company we work with—and we allow them to quickly and efficiently enter new markets and increase profits. We know payments—it's simple. About us: — Offices in 3 countries: Ukraine, Poland and Cyprus — 170+ team members — 100+ payment methods — 200+ clients from Ukraine, Europe and the USA — PCIDSS Level 1 provider — Top IT employer according to DOU Our advantages: — FinTech — fast-growing industry — complex challenges and the direct influence of each team member, business growth — the possibility of development and professional growth — "career plan" is meaningful — a team that is burning with a common goal, has a common vision and value. -commerce, SaaS, PaaS, Apps, Edtech, GameDev, etc.). Together with us, you will dive into the fintech industry, learn how a product IT company works, and help businesses receive high-quality payment services. Your tasks will be: - communication with customer representatives to solve their questions about the operation of our product; — in-depth analysis of issues that arise from the side of clients and the search for ways to solve them; —active interaction with product and technical teams within the company; - working with documentation for our product. What we expect from you: - you have a bachelor's/master's degree or you are studying at a university in the field of "Applied mathematics"/"System analysis" or related specialties; — excellent communication skills, both written and oral; — analytical skills and the ability to independently solve problems; — English not lower than Upper-Intermediate level. It will be an advantage if you: — can work autonomously and productively at the same time; - you have practical experience of working with SQL, Postman. In addition to the main activity, we provide fast donations for the Ukrainian army! The Solidgate team created Payment Link, thanks to which BO funds can accept payments in any currency within minutes. We are proud of our partnerships with charitable organizations, including KOLO and "Come Back Alive". Our corporate benefits: — medical insurance and a corporate doctor — 20 working days of vacation — free snacks, breakfasts and lunches at the office — professional training (courses, trainings, conferences, certifications) — performance review twice a year — compensation for sports/interest clubs — competitive pay — modern equipment Apple. Do you want to be part of the team? Just send us your resume now and we will be sure to contact you about the next steps! ➡️ We are always open to recommendations from talented people! So, if you want to quietly recommend your acquaintance to one of the vacancies, you can do it here. In case of successful hiring, we will thank you with a bonus!