Join our team as a systems analyst intern working on high-volume e-commerce web projects.
Your role will be to analyze, optimize and maintain our web system, ensuring its reliable operation and high performance. Join our team where you can develop your skills while working in an environment with the opportunity to learn about different technologies and data analysis methods to optimize an online platform targeting the global e-commerce market.
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Who are you:- active, positive, multitasking, communicative and proactive
- inquisitive and not afraid to ask questions
- you want to learn, improve and develop in the field of IT.
Requirements for the vacancy:
- you have higher education (technical, information technologies)
- you have an understanding of the principles of work and website support
- you have the ability to work effectively in a dynamic work environment
- you are adaptable
- you know how to work in a team
- and you are attentive to details, punctual.
What you need to do:
- analyze user requests and solve major problems
- monitor on-time performance of tasks (SLA)
- write instructions
- communicate and cooperate with analysts and site developers, specialists from various departments of the Company.
It will be a plus:
- experience work in user support (Service Desk 2d line support)
- experience in working with CMS systems
- experience in working with Jira, Confluence;
- English - at the level of reading technical documentation.