junior System Administrator in Cosmolot

At Cosmolot, we believe that the true value of our company is a talented and professional team. We are looking for a system administrator to be responsible for the Customer Support (CS) direction, in particular for 1SL support. This position involves the full deployment, configuration and maintenance of workstations, network and server systems, office software and peripherals.

Requirements:

• Experience in deploying and configuring Windows OS / MacOS
• Experience in deploying and configuring typical office software
• Knowledge of Google Workspace
• Experience in configuring user workstations
• Experience in configuring and maintaining office equipment (printers, MFPs)
• Skills in diagnosing and repairing computer equipment, peripheral equipment, data recovery
• Basic knowledge of wired and wireless networks (Wi-Fi: routers, candles), basic protocols TCP/IP, DNS, DHCP, NAT; ability to crimp patch cords, use utilities for network diagnostics
• Experience in configuring and administering VPN
• Skills in analyzing and finding problems, identifying hardware malfunctions and component replacement
• Ability to explain and solve problems in an accessible manner
• Strong soft skills, communication skills with users
• Visiting the office in Kyiv 1-2 times per week

Responsibilities:

• User support (remote and on-site), consulting and training on IT issues
• Deployment and configuration of operating systems Windows / MacOS and applications
• Diagnosis and troubleshooting of hardware and software problems
• Configuration and support of network devices (candles, routers)
• Support and configuration of peripheral equipment (printers, MFP, TSD)
• Accounting and movement of computer equipment
• Maintenance of technical documentation and knowledge base
• Work with remote connection via TeamViewer, AnyDesk and RDP

Conditions:

• Work in an ambitious and rapidly developing project, professional growth.
• Non-trivial tasks that contribute to professional and personal development.
• Flexible work schedule.
• Decent salary level (negotiated individually, depending on experience and skills).
• Work in a strong team aboutof professionals.
• Regular team-building events for employees, team building, corporate parties.
• Foreign language classes.
• Medical insurance.
• Psychological assistance.
• Necessary equipment for work.