Junior SAP CRM Support Specialist in EPAM

DESCRIPTION

We are looking for a Junior SAP CRM Support Specialist to make our team even stronger.                                                                

Responsibilities    

• Provide on-going SAP functional and technical enhancements, incident troubleshooting and resolution
• Maximize the efficiency of the CRM data and software to improve customer care
• Serve as a subject matter expert and analyst/consultant to understand customer’s needs, gather and document requirements                
• Customize and upgrade the existing solution following the business requirements (Change requests)                                              
• Debug and test                                                       
• Work in Jira

Requirements    

• Experience in SAP CRM                                                                                     
• Experience in billing, sales and services business processes                                    
• Expertise in SAP CRM BRIM (Hybris Billing) will be a big plus
• Upper-Intermediate level of English, both spoken and written (B2+)

We Offer    

• Competitive compensation depending on experience and skills
• Individual career path
• Unlimited access to LinkedIn learning solutions   
• Sick leave and regular vacation                                           
• English classes with certified English teachers                                  
• Flexible work hours