Junior L1 Support Engineer in Cloudlinux

We are looking for a Junior L1 Support Engineer to become a member of the CloudLinux infrastructure team. Our team is entrusted with a wide range of responsibilities, from managing access and providing compute resources and services to everyone in the company, to developing our own infrastructure projects and automations.This job is perfect for you if you:Have a solid foundation in Linux systems and networkingEager to expand your knowledge of new technologiesAre able to independently learn about problems and troubleshoot them, eventually coming up with a solutionCommitted to helping people in resolving their issuesPassionate about topics like infrastructure, DevOps and system administrationResponsibilitiesAs a part of Infrastructure team you are responsible for effective tracking and timely resolution of tasks such as:User management: onboarding/offboarding procedures and access managementServer management: installing new and keeping track of existing production hosts on bare metal, public and private cloudManaging DNS records, domain purchases, transfers or discontinuationsSecurity tasks: firewall configuration and regular OS updatesMonitoring and incident resolution: responding to incidents and ensuring minimal disruption to servicesCreate new services and integrate them in current infrastructure in alignment with the specifications provided by the development teamsDevelop and implement CI/CD pipelines to automate routine administration tasksWrite and maintain documentation for services, tasks and proceduresRequirementsQualifications and SkillsIn-depth understanding of RHEL operating systems and its derivatives, including CentOS and AlmaLinuxComprehensive knowledge of network fundamentalsExperience with various compute environments, such as bare-metal servers, virtual machines, and containersBasic knowledge on how to monitor infrastructure components and servicesFamiliarity with Ansible and other configuration management toolsProficiency in both spoken and written English, with the ability to produce clear and concise documentationEagerness to learn new concepts quickly for independent troubleshooting and issue resolutionDesirable Skills (Not Mandatory)Experience with at least one commercial cloud provider, such as AWS, Azure, or GCPFamiliarity with at least one common scripting language, such as Bash or PythonExperience with CI/CD tools like Gitlab or JenkinsFamiliarity with the Git version control systemBenefitsWhat's in it for you?A focus on professional development; Interesting and challenging projectsFlexible working hoursPaid one month vacation per year and unlimited sick leaveMedical insurance reimbursementCo-working and gym/sports reimbursementThe opportunity to receive a reward for the most innovative idea that the company can patentBy applying for this position, you agree with Cloudlinux Privacy Policy and give us your consent to maintain and process your personal data with this respect. Please read our Privacy Policy for more information. Show more Show lessJob Level Specialist Employment Type Full-time Job Responsibilities Information Technology Industries Non-Profit Organizations and Primary and Secondary Education