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Junior L0 Support Manager in Delta M, TOV, Grupa kompaniy

Posted more than 30 days ago

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Delta M, TOV, Grupa kompaniy

Delta M, TOV, Grupa kompaniy

0
0 reviews
Without experience
Kyiv
Full-time work

Translated by Google

Delta M is a product IT company that is part of the international group Delta M Group. We have been working on the markets of Ukraine, Kazakhstan, Uzbekistan, Poland and other countries for more than 18 years. We develop our own products, such as CRM-systems and IP-telephony, which are used by more than 100 organizations.Main duties:< ul style="font-style: normal; font-weight: 400">Provide technical support to users regarding the operation of software and equipment.Analyze technical problems and

Delta M is a product IT company that is part of the international group Delta M Group. We have been working on the markets of Ukraine, Kazakhstan, Uzbekistan, Poland and other countries for more than 18 years. We develop our own products, such as CRM-systems and IP-telephony, which are used by more than 100 organizations.

Main duties:

< ul style="font-style: normal; font-weight: 400">
  • Provide technical support to users regarding the operation of software and equipment.
  • Analyze technical problems and propose solutions.
  • Redirect requests to other levels of support.
  • Participate in process improvement and self-development in IT.
  • Candidate requirements:

    • Basic understanding SQL and API.
    • Ability to use CRM systems (eg Bitrix24, Salesforce) will an advantage.
    • Willingness to learn and develop in the field of technical support.
    • Availability of technical education or experience in IT is a big plus.

    We offer:

    • Flexible work schedule:
      • Remote: 4:00-13:00 (Mon-Fri).< /li>
      • In the office: 9:00-18:00 (Mon-Fri).

    • Comfortable office near the subway Chernihivska.
    • Career development.
    • Education: internal and external trainings , mentoring support.
    • Additional bonuses: compensation for sports, medicine, education.
    • Friendly atmosphere in the team.

    Why is it comfortable to work with us?

    • We support initiative and strive to create innovative solutions.
    • We have a friendly team of professionals who are ready to share experience.
    • You will be involved in working with products that change the market and bring real benefits.

    Join the Delta M team and together reach new heights in the IT world!

    Translated by Google

    Without experience
    Kyiv
    Full-time work
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