Junior Customer Support Specialist in Capgemini Polska Sp. z o.o.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Early support thanks to Buddy Programs : learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.

YOUR PROFILE

• Superb communication skills (verbal and written)
• Independent work ethic and collaboration skills to work as part of a team
• Travel up to 50% of the time, both domestic and international as required
• Organization skills to ensure process improvement and implementation integrity
• Professional experience in Technology or related field
• at least Upper intermediate level of English

Nice to have:

• Hotel experience using Property, Sales, or Revenue Systems daily
• Consistent record of accomplishments executing customer’s standard operating procedures
• Shown success in a customer-facing environment (i.e.: through satisfaction scores)
• Preferred language skills – German, Swedish, Portuguese, Danish, Spanish, Dutch, Italian, French, Norwegian

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
• Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
• Early support thanks to Buddy Programs : learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies.

,[YOUR TASKS, Liaise with the hotel management team about remote/onsite activities, schedules, and trainings, Perform system issue resolution by collaborating with the support teams (internal and external) to rectify any support tickets, Provide communication with other Implementation team members, including shift and task scheduling, Sign off on projects, providing wrap up and handover as per the project plan and task list, Maintain your own development and onboarding plans, working with the Senior Associates and management team to achieve full exposure to all implementation project types, Attend all internal departmental and training calls, actively participating in information sharingthrough approved channels] Вимоги: Communication skills, Organization skills, language skills Бонуси та переваги: Private healthcare, Home office, Certificates, Life insurance, Pluralsight, Benefit platform, Udemy for business, Modern office.