Junior Content Moderator remotely SKELAR is a venture builder that builds international product IT companies according to the rules of the world venture investments. Together with co-founders, we gather strong teams to launch product IT businesses and win in global markets. Currently, in one of our portfolio companies, we need a Moderator, who can not only support the level of customer service, but also improve it. What challenges await you in the role of Moderator: — Respond to complaint
Junior Content Moderator
remotely
SKELAR is a venture builder that builds international product IT companies according to the rules of the world venture investments. Together with co-founders, we gather strong teams to launch product IT businesses and win in global markets.
Currently, in one of our portfolio companies, we need a
Moderator, who can not only support the level of customer service, but also improve it.
What challenges await you in the role of Moderator:
— Respond to complaints left by users based on scripts;
— Cooperate with the support team and other teams to solve individual cases;
—Moderate photos and text content;
— Work with the anti fraud system;
—Analyze payments for fraud;
—Work with artificial intelligence;
—Participate in improving work processes.
What is important to us: — Willingness to work in night shifts; —English level B1 and above;
- Ability to work with objections;
- Knowledge of excel;
— Available comfortable conditions for remote work (stable Internet connection, absence of extraneous noise in the room and availability of a working computer);
It will be a plus if you have experience working with anti-fraud systems; experience in content moderation.
Conditions / What we offer:
- The ability to work from anywhere in the world;
- Work in a strong team, thanks to which you will definitely gain new knowledge and skills;
—Working schedule 2/2, 8-hour working day (24:00-8:00);
—Constant support of your Team Lead;
- Prospect to grow to Shift Lead.
SKELAR is an environment for self-realization of people who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale.
We plan to continue to develop tech businesses, conquer global markets and work for the victory of Ukraine
Click Apply to Position and join the team!