Junior Account Manager in Pharmbills

Pharmbills is an American outstaffing company headquartered in New York. We have been working for more than seven years and our team already has more than 1000+ talented people. Our specialists are in the USA, Ukraine, Bulgaria, Poland, the Czech Republic, Uzbekistan, Georgia and Portugal. We are developing and hiring new colleagues for the position of Account Manager. You can be busy with your duties from home.

Duties:

1) Support of the refusal department:

• timely resolution of refusals from insurance companies;
• notifying customers in case of questions;
• communication with institutions by e-mail and telephone; contacting insurance companies to resolve the denial.

2) Support of the pre-authorization department:

• sending payment authorizations to customers;
• tracking insurance payments;
• processing documents related to insurance payments;
• resolving issues regarding retroactively approved insurance payments;
• providing assistance to institutions in solving issues related to insurance payments.

Skills:

• English B2+ (communication with native speakers);
• Basic knowledge of Excel is desirable;
• Experience with documents will be a plus;
• Experience with numbers will be a plus;
• Desire to communicate with people and help them;
• Multitasking;
• Ability to work with deadlines;
• Ability to learn quickly and constantly;
• Ability to easily process a large amount of information;
• Resistance to stress;
• Attention to details;
• Speed and Initiative;
• Possession of oral and written business communication skills;
• Possession of basic computer skills, including Microsoft Office Suite.

What we offer:

• Fixed working day according to the New York schedule (from 15 to 24, or from 16 to 1 for Kyiv), without rework;
• Gain experience working directly with the largest American businesses;
• A great opportunity to work in a dynamic multinational company.
• Develop your skills and knowledge with access to our corporate training programs;
• Create lasting connections with team members at social events and holidays;
• Comprehensive health insurance from Pharmbills partner after the trial period;
• Attractive referral program. Refer your friend and get a bonus;
• Corporate gifts, etc.