Junior Account Manager in Pharmbills

Junior Account Manager - engagement with US insurance companies

Why Pharmbills?

Pharmbills is an American outstaffing company with headquartered in New York. For over 7 years, we have been helping leading US businesses in healthcare, finance, real estate and accounting.

Today our team has over 1200 specialists in the USA, Ukraine, Bulgaria, Poland, Czech Republic, Uzbekistan, Georgia, Colombia and Portugal. We continue to expand and invite new colleagues to the position of Account Manager, which involves interaction with American insurance companies and clients.

What is this opportunity?

How Junior Account Manager, you will be involved in two key areas - Decline Support and Pre-Authorization Support. Your participation will help clients solve insurance issues, ensure timely payments and transparency of financial processes.

What will you get?

- The possibility of involvement in the real processes of the largest American companies.

- Stable cooperation with an international team and transparent processes interactions.

- Access to corporate training programs and support of experienced colleagues.

- Medical insurance after the trial period.

- Referral program - refer friends and receive bonuses.

- Corporate events, gifts and nice additional bonuses.

- Fixed schedule according to New York time (15:00-24:00 or 16:00-01:00 Kyiv time) - without alterations.

What tasks await you?

Support of the rejection department: Timely resolution of rejections from insurance companies.

- Informing clients in case of questions.

- Electronic and telephone appeals to medical institutions and insurance companies to resolve denials.

Pre-authorization department support: Sending authorization confirmations of payments to clients.

- Tracking insurance payments.

- Processing documents related to insurance payments.

- Resolving issues regarding retroactively approved payments.

- Providing assistance to institutions in solving insurance issues.

What kind of candidate are we looking for?

- English language B2+ for communication with native speakers.

- Basic knowledge of Excel is preferred.

- Experience with documents or numbers would be an advantage.

- Desire to communicate and help customers.

- Multitasking and the ability to work with deadlines.

- Ability to learn quickly and easily process a large amount of information.

- Stress resistance, attention to details, initiative. 

- Written and oral business communication skills.

- Basic computer skills including Microsoft Office Suite.

Why would you like this opportunity?

- You will be involved in processes that have a real impact on customer interactions with US insurance companies.

- You will be able to gain valuable experience in an international environment without the need to move.

- You will have stable interaction with the supporting team and open opportunities for development.

 Want to get involved? Submit your feedback and let's discuss the details!