IVR System Administrator in Vodafone Ukrayina

Vodafone Ukraine is a world-class company that occupies a leading position in the field of telecommunications technologies and implements innovations in all areas of activity. Every day we work on the implementation of ambitious projects. That is why Vodafone Ukraine values ​​telecommunications, innovative technologies, including Cloud Services, Big Data, IoT, Smart City. Duties: Administration and monitoring of the existing IVR system. requests and user applications) Making changes and settings Setting up monitoring metrics, monitoring system reservation performance Documenting system settings Interaction with L2 system developers, as well as related departments Participation in project activities of the company at the level of a technical specialist equipment) Knowledge of HTTPS, SOAP, REST, JDBC/ODBC, SSH, SIP, CAP2 protocols; the ability to perform tracing and trace analysis will be an advantage. The ability to read/describe UML diagrams of the interaction of network elements. Basic knowledge of the structure (architecture) of GSM/ GPRS, LTE networks, as well as the principles of interaction of subsystems and network elements. , changing basic settings, analyzing log filesBasic knowledge and skills in using the SQL, PL/SQL language Experience in documenting system settings Skills in business communication, sharing information with colleagues, setting work priorities Fluency in English at least intermediate. We offer: A team of like-minded people, transparency of decisions and openness in communicationOfficial employment, social guaranteesFlexible work schedule and remote working days31 calendar days of vacationCorporate medical insurance and health careFree mobile communicationAdvantageous tariff plan from Vodafone for the familyProfessional training at the expense of the employerActive corporate lifeIf you are interested in this position, send us your resume with salary expectations