Konditerskaya korporaciya «ROShEN»
Responsibilities: Handling first- and second-line technical support requestsWorking with users of the company's IT infrastructure, solving emerging problems and training usersPerforming technical maintenance of computer and peripheral equipmentSetting up data collection terminalsMaintenance of thermal printersSetting up a Wi-Fi controllerManaging backup copiesMaintaining an inventory of equipment and softwareMaintaining technical documentationWork with IT service providers Requirements for candi
Responsibilities: Handling first- and second-line technical support requestsWorking with users of the company's IT infrastructure, solving emerging problems and training usersPerforming technical maintenance of computer and peripheral equipmentSetting up data collection terminalsMaintenance of thermal printersSetting up a Wi-Fi controllerManaging backup copiesMaintaining an inventory of equipment and softwareMaintaining technical documentationWork with IT service providers Requirements for candidates: Support and administration of file storage: SMB, FTPKnowledge of the basics of network equipment management, knowledge of the OSI network protocol stackKnowledge of the basics of information securityExperience in Microsoft 365 administrationExperience in IP telephony administrationExperience in designing and administering access control and video surveillance systemsUnderstanding the service-process model of IT management (ITIL, ITSM) Microsoft, Cisco certificates - *as an advantage Experience with WMS - *as an advantage Personal qualities: high level of responsibility, organization, analytical mindset, ability to work in a team, business ethics, ability to quickly perceive and synthesize information We offer: official employment, stable, official salary, medical insurance, free lunches