IT Support Specialist in Interactive Workspace Sp. z o.o.

Terms of cooperation

Range: PLN 5,000 - 6,000 net

Contract: B2B

Additionally:

Christmas Bonuses

Bonus for night duty (+ PLN 50 net per day)

Remote work (100%)

• Knowledge of .English at a communicative level.
• Excellent communication skills, both verbal and written, to effectively assist users and document issues.
• Strong analytical and problem-solving skills to effectively diagnose and repair technical issues. Willingness to work shifts, including nights and weekends, as the Service Desk often operates 24/7. Knowledge of MS Office at a level that allows you to diagnose and repair the problem. Manage users, permissions in Active Directory and Azure Active Directory.
• Ability to diagnose problems with peripheral devices, e.g. printers, scanners, etc.
• Ability to diagnose problems with systems: Windows and/or MacOS.
• Knowledge of issues related to solving network problems.

Optional requirements

• Basic knowledge of one of 2 MDM systems: Intune / Apple Business Essential
• Basic knowledge of scripting languages such as PowerShell, Bash or Python to automate repetitive tasks. Knowledge of Microsoft Azure
• Ability to configure Cisco hardware
• Practical knowledge of next generation firewall devices

Terms of cooperation

Range: PLN 5,000 - 6,000 net

Agreement: B2B

Additionally:

Christmas Bonuses

Bonus for night duty (+ PLN 50 net per day)

Remote work (100%)

[Registering and classifying reports from end users via various communication channels (telephone, e-mail) e-mail, application portal). , Diagnosing and resolving basic technical issues such as system access issues, password resets, software and hardware issues. ,Suggesting improvements to improve the functioning of systems. , Managing user accounts, including creating, modifying and deleting accounts, assigning appropriate permissions. , Providing assistance in the use of company software and systems. , Maintaining a database of hardware and software used in the company. , Assistance with installation, configuration and updating of hardware and software. , Regularly checking the status of IT systems, detecting and responding to problems before they become critical. , Developing procedures, instructions and knowledge bases for end users and the IT team. ] Вимоги: MS Office, Active Directory, Azure Active Directory, Windows, macOS, Microsoft, Intune, Bash, PowerShell, Python, Microsoft Azure, Cisco Інструменти: Jira, Confluence, SharePoint. Bonuses here: Flat structure, Small teams, International projects, Free coffee, Bike parking, Free parking, Modern office, Startup atmosphere, No dress code.