IT Support Engineer (L2) (remote) in Bank Pivdenniy

Pivdenny Online is a fintech project of Pivdenny Bank, which is engaged in the development of a mobile banking application for individuals. We are currently looking for an ITSupport Engineer (L2), who will identify critical errors in the application's operation, draw up technical specifications for their elimination and actively interact with the development team, etc. Responsibilities: Participation in the project for the implementation of the remote customer service system of the bank (individuals); Support and support of the remote customer service system; Solving problems on the second line that arise during the operation of the system; Communication with system developers; Participating in setting tasks for system development; Consulting the first line of support. Necessary skills: Knowledge of the principles of remote banking customer service systems; Experience in communicating with the developer to resolve problems that arise during system support; Knowledge SQL. It will be a plus: Experience working with banking ABS, preferably ABS B2; Experience in setting up the cash flow of remote customer service systems of banks. Knowledge of card banking products; ", "Hertz" and others). Technology stack: Back-end Application — microservices deployed on-premises and cloud Kubernetes with integrations with core systems; Metrics — Prometheus, Grafana; Logging — Elasticsearch, Logstash, Filebeat; Request tracing — Zipkin. We offer: The possibility of remote jobs; Medical insurance; Bonus for the result of work and contribution to product development; Training and mutual help. An interesting project, a modern technology stack and flexible methodologies in a distributed team await you.