IT Support Engineer in Zagrava

IT Support Engineer

Kharkiv

We are pleased to offer the opportunity to join Playrix, the leading company of our holding. Our parent company is one of the most successful mobile game developers in the world.

Playrix is ​​looking for an experienced system administrator for an office in Kharkiv.
You will be involved in the implementation of the new Service Desk system, updating the employee onboarding process, developing the supply scheme and setting up equipment worldwide, as well as updating the budgeting and warehouse management process.

Key tasks:

• Processing of incoming requests, user consultations
• Solving problems with "iron" and software, provision of access, installation, configuration and software support
• Support and configuration of workplaces in Playrix offices and for remote employees
• Support of local office infrastructure
• IT equipment movement accounting
• Writing instructions for working with services and software
• Optimization and automation of current processes.

You are our candidate if you have:

• Three years of experience in technical support or Service Desk
• Excellent knowledge of the architecture of modern PCs and laptops, diagnostic and minor repair skills
• Knowledge of the principles of building and functioning of local and global networks. Experience in building and administering Wi-Fi networks
• Experience in administering two operating systems from the list: Windows, Linux, macOS
• AD administration skills and virtualization systems
• Knowledge and skills in working with system software, its installation and configuration: Git clients, G-Suite, Adobe/Autodesk products, VPN services
• Experience in writing technical documentation and user guides.

Will be an advantage:

• Experience in administration of Cisco, MikroTik equipment;
• Programming skills (Python, PowerShell, Bash);
• Experience in budget formation or IT equipment procurement plans;
• Experience working with equipment accounting systems, conducting equipment inventories.

Conditions:

• Work format: office in the city of Kharkiv.
• DMS for employees, their partners and children, compensation for an online session with a psychologist.
• 100% salary during vacation or sick leave without additional documents. And there are extra days off for special occasions.
• Supporting a healthy lifestyle and compensating for purchases of sports passes and subscriptions to fitness apps.
• Participation in professional conferences and courses, as well as internal conferences.
• Discounts on English language courses.
• Entertaining contests, quizzes, hackathons, sports challenges in online mode.
• Own merch shop with domestic currency, where you can buy unique gifts. Currency can be obtained on significant dates and can also be earned by participating in various events and activities.

If you do not receive a response within 7 days, your resume has not been selected for further consideration. We thank you for the offerit's time for our company.