IT support engineer in DZEN

22 серпня 2024

IT support engineer

за кордоном

Full time, onsite, Dubai

A globally-minded and network-driven international holding is looking for a talented and skilled IT Support Engineer for providing technical support, troubleshooting, and maintenance of computer systems, hardware, software, and networks.

Our Requirements to you:

• 1-3 years of experience as an IT Support Engineer or similar role
• Solid experience with administrations of SaaS infrastructure services, such as Google Workspace, Zoom, Miro, Notion
• Proficiency in troubleshooting hardware and software issues.
• Experiences in managing end-user operating systems (Windows, MacOS, Linux).
• Experience with network administration and setup (Rukus, Cisco, Mikrotik, Juniper)
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP), CCNA, MTCNA
• Experience in the management of access control systems and video surveillance
• Experience with cloud services and virtualization technologies (VMware, KVM, LXC)
• Basic understanding of programming or scripting languages (bash, PowerShell, python).
• Knowledge of VoIP systems and telecommunication setups.
• Knowledge of corporate security best practices and compliance standards (NIST)
• Excellent communication and interpersonal skills
• Strong problem-solving skills and attention to detail
• English — B2, Ukrainian — C1 or Native

It would be a plus to have a Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

We offer:

• Competitive compensation
• Opportunities for professional and personal growth
• Paid vacation and sick leaves.